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Permission Setting to Run Plex

JosephAE
Aspirant

Permission Setting to Run Plex

I have a smart TV with Plex that I’m trying to use to view videos on a ReadyNAS Pro Business that has the Plex server software on it. I believe I don’t have the permission setting correct. When I try to access the ReadyNAS from the TV is sees the NAS but displays the NAS’s name with a red X in front of it with “This server is currently not available” warning. What are the correct permission settings to allow the TV to see the NAS? Thanks.
Model: RNDP6350|ReadyNAS Pro 6 1.5TB (3 x 500GB Enterprise)
Message 1 of 4
StephenB
Guru

Re: Permission Setting to Run Plex

What firmware are you running on the NAS?

Message 2 of 4
JosephAE
Aspirant

Re: Permission Setting to Run Plex

6.10.3
Message 3 of 4
StephenB
Guru

Re: Permission Setting to Run Plex

There is a troubleshooting guide here:  https://support.plex.tv/articles/204604227-why-can-t-the-plex-app-find-or-connect-to-my-plex-media-s...

 

Some Smart TV plex clients don't support secure authentication.  So you might want to scroll down to the "secure connections" part of the troubleshooting guide and try that fairly early.

Message 4 of 4
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