RN104 stuck in Boot Menu

[dcourt]

Hi

I tool at look at my RN104 this morning as I couldnt access a file from it... I havent done any FW upgrades or anything, and it was working normally yesterday..

Today -

Looking at the NAS:

- Power Light = Blinking/Flashing

- Disk Lights = Off

- Act = On

- Display = Boot Menu

- Pressing Backup Button = displays Boot Menu - Normal

- Pressing Backup Button again doesn't do anything once Normal appears.

I have tried booting with and without discs - no difference.  The NAS is also not showing as discoverable via RAIDar.

Any thoughts please?

cheers

[Sandshark]

Your UBOOT is probably corrupt and a USB recovery should fix it unless the memory itself (not just the content) is bad.

[dcourt]

I have tried a USB recovery. I ve created a USB stick, and booted the NAS from the stick.  It completes, then powers off - but when I power on the NAS again - same symptoms 😞

is there any way I can get to the memory to reseat it, or is it hard wired to a board?

[StephenB]

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@dcourt wrote:

is there any way I can get to the memory to reseat it, or is it hard wired to a board?

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Memory (flash and ram) are soldered to the board.

Have you tried powering down, removing the disks (labeling by slot), and then powering up?  See if the NAS reports a "no disks" status.

Normally the NAS will boot from disk 1, and there are situations where an issue with disk 1 will result in a failure to boot.