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RN31200 and ReadyCloud is terrible.
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RN31200 and ReadyCloud is terrible.
My Readycloud keeps disconnecting and I'm switching to a new Nas server. Netgear is a very weak and unreliable product and I recommend all users to avoid it.
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Re: RN31200 and ReadyCloud is terrible.
Welcome to the Community!
Sorry to hear the experience you had with ReadyCloud. It would be best if you can provide us information on what you have experienced so the Community can help and recommend steps to solve it or even alternatives.
Regards
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Re: RN31200 and ReadyCloud is terrible.
I updated to latest hardware for the server. It asks me to input a password that I already had and I dont know it because it would not let me change to a password I already knew. I wanted to use this thing for a time machine backup but it has never really worked right. Is there a human contact I can speak to with Netgear? I have ALWAYS had this problem and I may have to do a complete reset or just move the drives to another brand and start over.
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Re: RN31200 and ReadyCloud is terrible.
Hi jamiejav1,
You may do an OS re-install on your NAS. This will reset the admin password and the network settings to default without deleting your data. You may check this article for the steps on how to access the boot menu and select OS re-install.
Is there a human contact I can speak to with Netgear?
You may open a support ticket at https://www.netgear.com/support/contact.aspx. One of the support experts can assist you as well regarding this issue.
Regards,
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Re: RN31200 and ReadyCloud is terrible.
Hi jamiejav1,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,