ReadyNAS 1500 rack mount legacy

[Ciospy]

hello, I bought this used nas, I took two hard drives western digital enterprise WD2003FYPS-27Y2B0, at the end of the creation of the volume x-RAID2 me error and goes to degrade mode, the disks are new, the firmware is RAIDiator 4.2.28 . can you help me? thanks

[Ciospy · Accepted solution]

Solved, now the nas works well with 3 hard drives, so it solved the problem. Thank you all

[StephenB]

What does the web admin page (or RAIDar) say about the disk health?  Can you see SMART stats for both disks?

[Ciospy]

no, you can not see the smart was because the first disc is inactive and the second reserve, I tried several times to create the new volume, but same result.
With only the nas hard work and smart status is ok.

[StephenB]

You could try doing a factory reset with only one disk in place.  If that works, then try hot-inserting the second drive and see what happens.

It is possible that the used unit is defective, it is also possible that one of the drives is failing.

[Ciospy]

I have also tried to enter the second heat disk, but the same result. the discs are new. With only one hard drive works well and there is no problem. It may be the firmware nas?

[StephenB]

4.2.28 is current firmware, and quite stable.  You could try overinstalling it from the admin web ui. But I am wondering if you purchased a defective chassis.

Are you always using the same drive bays?   Maybe try different ones?

[Ciospy]

I tried to change slots, but same result. The discs are seen and also the smart state, but the volume is 0. Install web admin to do what?

[Ciospy]

[StephenB]

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@Ciospy wrote:

 Install web admin to do what?

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The idea there was to download 4.2.28 to a PC (from here): http://kb.netgear.com/app/answers/detail/a_id/30002/~/raidiator-x86-version-4.2.28?cid=wmt_netgear_o...

Then unzip the download and manually install the firmware from the system->update->local page.

Then maybe try one more factory reset (which you can do from system->update->factory default if you like).

[Ciospy]

sure, I try this, if still does not work? nas is damaged?

[StephenB]

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@Ciospy wrote:

sure, I try this, if still does not work? nas is damaged?

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It could be.  Maybe one of the netgear folks will share their thoughts.

[Ciospy]

I noticed a small my mistake, it could be that the hard drives are not compatible? my model is WDC WD2003FYPS, netgear in the compatibility list is the WD2003FYYS. Can this be the problem? thank you all

[StephenB]

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@Ciospy wrote:

I noticed a small my mistake, it could be that the hard drives are not compatible? my model is WDC WD2003FYPS, netgear in the compatibility list is the WD2003FYYS. Can this be the problem? thank you all

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Possible I guess, but I think the WD2003FYPS should also work.

[Ciospy]

I tried it with an old hard disk with 620 GB on the first slot and a second slot on wd2003FYPS and works, he has configured x-raid properly. Do you think if I put in the first slot wd a red 2TB efrx and other I keep wd2003FYPS can Work? thank you

[Ciospy]

[StephenB]

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@Ciospy wrote:

I tried it with an old hard disk with 620 GB on the first slot and a second slot on wd2003FYPS and works, he has configured x-raid properly. Do you think if I put in the first slot wd a red 2TB efrx and other I keep wd2003FYPS can Work? thank you

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It should work, and expand the volume to 2 TB.  That will take a reboot after the initial sync.

[Ciospy · Accepted solution]

Solved, now the nas works well with 3 hard drives, so it solved the problem. Thank you all