ReadyNAS 426- upgrading storage

[elippy24]

I had 5 2TB and then I added 1 4TB drive and I didn't gain any storage but a new data -1 appeared.  I have since added 5 more 4 TB drives and let the NAS resync between each drive that I have added. Why hasn't the storage increased?  Why am I being asked to remove inactive volumes on 4 drives that I just added?

[Laserbait]

Can you still access the data on the array?   I would expect that it is asking you to remove the inactive volume from the 1st 4TB drive that you installed.  It probably has an old partition on it.

Can you give us a screenshot of what you see, like this:

[StephenB]

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@elippy24 wrote:

I had 5 2TB and then I added 1 4TB drive and I didn't gain any storage but a new data -1 appeared.  

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You should have stopped there.

Do you have a backup of the files on the NAS?

I suggest downloading the full log zip file from the logs page.  If you need help analyzing the logs, you can

1. upload the full zip into cloud storage
2. PM me a link to the zip using the envelope icon in the upper right of the forum page

Make sure the permissions allow anyone with the link to download.

Don't post the link publically, as there is some privacy leakage when you do that.

[elippy24]

I have attached a screenshot to this reply, there is another attachment in my original post.

[elippy24]

[StephenB]

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@elippy24 wrote:

I have attached a screenshot to this reply, there is another attachment in my original post.

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That is not enough to figure out what went wrong (or what is needed to fix it).

[Laserbait]

@elippy24 Sorry, I'm not sure how I missed that first screenshot.  But, it certainly wasn't what I was expecting to see.

I think @StephenB is right, the logs are going to be needed.  I'd recommend sending him a copy of them as soon as possible