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Re: Readynas Ultra 4 Died
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2012-06-25
09:18 AM
2012-06-25
09:18 AM
Readynas Ultra 4 Died
My readynas device will not boot up. First I thought it was a corrupt image, but then I pulled out all 4 hard drives. System still will not boot up. Once you hit the power switch, the fan starts up and spins for 15 seconds. Front screen stay black. Then system turns itself off. I tried to enter the diagnostics menu using the reset button on the back. Same thing happened as before. Please help ASAP. Thanks!
I submitted a case online also: 18843293
I submitted a case online also: 18843293
Message 1 of 7
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2012-06-25
09:28 AM
2012-06-25
09:28 AM
Re: Readynas Ultra 4 Died
Try unplugging the power and then holding the power button for 30 seconds. Then see if you can boot it in Tech Support Mode.
Message 2 of 7
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2012-06-25
11:24 AM
2012-06-25
11:24 AM
Re: Readynas Ultra 4 Died
Not to sound like a jerk but do you even read posts before responding with some generic answer?
rubiks24 wrote: I tried to enter the diagnostics menu using the reset button on the back. Same thing happened as before.
Message 3 of 7
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2012-06-25
11:27 AM
2012-06-25
11:27 AM
Re: Readynas Ultra 4 Died
Yes I read the post. Holding the power button in while it is unplugged from power resets the CMOS. If it is able to boot into tech support mode after that it can generally be repaired by our L3 support after creating a case. As you didn't mention clearing the CMOS, that is where I would suggest starting.
Message 4 of 7
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2012-06-25
11:44 AM
2012-06-25
11:44 AM
Re: Readynas Ultra 4 Died
Sorry I must have forgot to mention that.... yes i did do it quite a few times, of those times sometimes the system will remain on....but its not actually doing anything.
Message 5 of 7
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2012-06-25
11:48 AM
2012-06-25
11:48 AM
Re: Readynas Ultra 4 Died
Ok. Thanks for providing the case number. I will get a response pushed through for you.
Message 6 of 7
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2012-06-25
03:49 PM
2012-06-25
03:49 PM
Re: Readynas Ultra 4 Died
You stated that you removed the 4 drives. But, you never mentioned whether you replaced the 4 drives or installed a blank spare drive for testing. No ReadyNAS will boot without at least one drive installed. You might want to go back through your diagnosis with a spare drive installed.
Message 7 of 7