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Re: Readynas duo v2 RND 2110-200EUS - Set up

Deepwater
Aspirant

Readynas duo v2 RND 2110-200EUS - Set up

Hi,

I'm sorry if this seems a simple question, but I have a duo v2 as a back up. Since up grading to windows 10 the backups are failing. I am confused about "shares" and "backups". I only want to use it to back up. Please explain it to me!

Message 1 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up

Are you using the built-in windows backup?  If not, what are you using?

Message 2 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

Using built in backup in windows 10.

Message 3 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up


@Deepwater wrote:

Hi,

Using built in backup in windows 10.


Ok.  And this was previously working?

 

The backup program (windows backup in this case) is writing to a network share on the NAS.  This network share is a folder on the NAS that is set up to be accessible to PCs and other devices (tablets, etc) on your local network.

 

Can you find the name of this target folder?  It should have the form \\nasname\sharename.

 

One thing to try is to enter the windows credential manager, and create windows credentials for both the NAS hostname and the NAS IP address.  The username and password should be for an account on the NAS.  "admin" should work (though it depends in part on the target folder).

Message 4 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi StephenB,

 

Thanks for getting back to me so quickly.

Before I upgraded to win 10, I was using the shares and backup via RAIDiator vx86-4.2.28 (probably the way its meant to work), since win 10 upgrade it stopped working, so I now want to use the built in windows back up but dont know how to configure my network so this will happen.

I dont know much about networking so please be patient!

Message 5 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up

If you are starting over, you need to do the following steps (in order)

(a) create a share on the NAS to hold the backups

(b) set up the PC to access that share - which includes adding the credential I talked about above

(c) set up Windows Backup so that share is the target (destination) folder.

 

Once you get through (a) and (b) you can use this guide for (c) - omitting "Create the destination share on the ReadyNAS" - that part only applies to OS 6 readynas, which is not what you have.


@Deepwater wrote:

Before I upgraded to win 10, I was using the shares and backup via RAIDiator vx86-4.2.28

I'm a bit confused here, because 4.2.28 won't run on a RND2110-200EUS.  What firmware are you currently running?

Message 6 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi StephenB,

 

The firmware is listed as 5.3.12.

No certain how to set up PC to access the share?  

Message 7 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up


Open file explorer, and enter \\nasname

 

Do you see the backup share listed?  Or do you get an error?

 


@Deepwater wrote:

 

The firmware is listed as 5.3.12.


That is a duo v2.  Was 4.2.28 a different NAS?

Message 8 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

In file explorer, I typed \\nasname and I can see the share in dashboard (having entered user and password). Only one nas connected to network.

Message 9 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up


@Deepwater wrote:

Only one nas connected to network.


Then why did you talk about 4.2.28 earlier in the thread???


@Deepwater wrote:

In file explorer, I typed \\nasname and I can see the share in dashboard (having entered user and password). 


Great.  Confirm that you drag/drop a file into the share with no errors.  Once you've done that steps (a) and (b) are done.  

 

What's left is to set up Windows Backup (and the kb article I linked shows you how to do that - ignore the first step in the kb article as you have already done it for your NAS model).

Message 10 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

 

Tried drag & drop into a share via windows explorer but it says "access is denied"

Message 11 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up


@Deepwater wrote:

 

Tried drag & drop into a share via windows explorer but it says "access is denied"


That obviously needs to be fixed before we go further.

Open Windows Credential Manager (type "credential manager" in the windows search bar).  Delete any credentials that are stored for your NAS.  Add a new windows credential for NASNAME, using the user name and password from a local account on the ReadyNAS.  You can use "admin" for this.

 

Then restart the windows system, and try this test again.

Message 12 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

 

I tried all that, deleted stored credentials for NAS and added new credentials, rebooted, error message.

If I knew how to do it, I would start from scratch a factory reset my NAS! 

Message 13 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up


@Deepwater wrote:

 

If I knew how to do it, I would start from scratch a factory reset my NAS! 


It's easy to do that, but I think your problem is on the PC side.

 

Try opening CMD and enter:

net use * /delete

net use t: "\\nasname\sharename" /user:admin nasadminpassword

 

where sharename is the name of your backup share, and nasadminpassword is the NAS admin password.  Be careful on the typing - esp. the slash directions.

 

The first command deletes any open sessions - if it asks for confirmation, then let it proceed.  The second attempts to mount the backup share as drive letter t.

Message 14 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

 

I'm sorry but youve lost me. Its just too technical. Maybe if I started again it would be ok?

Message 15 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up


@Deepwater wrote:

 

I'm sorry but youve lost me. Its just too technical. Maybe if I started again it would be ok?


 

I don't think a factory reset on the NAS will help you, if appears to be the PC setup.

 

All you need to do is go to the windows search bar, and type CMD.  That will launch a black text window.

 

Then enter the two commands (typing carefully), replacing the sharename and the admin password with the right values.

 

Message 16 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

 

Thanks for being so patient.

I have tried entering CMD in the serch bar, it opened a text window, where I typed the text as you wrote it. It just said "there are no entries in the list"

Message 17 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up


@Deepwater wrote:

It just said "there are no entries in the list"


That is a common response to the first command (it was telling you there were no sessions to delete).

 

Try the second command, and let us know what happens.

Message 18 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

Following your instructions, I have tried the second command and said that it could not be found!

Please don't give up on me, you have been very patient sofar

Message 19 of 22
StephenB
Guru

Re: Readynas duo v2 RND 2110-200EUS - Set up

If you use the NAS IP address instead of nasname, do you get a different result?

Message 20 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

Replaced nasname with IP address and got "network path not found".

Message 21 of 22
Deepwater
Aspirant

Re: Readynas duo v2 RND 2110-200EUS - Set up

Hi,

 

Eureka! I changed toe softwear I use to back up with and fiddled about with the NAS and it workd. Many thanks for your assistance.

Message 22 of 22
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