× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.

Start a New Discussion

Start a New Discussion

Orbi WiFi 7 RBE973
Reply

Re: Requesting Remote Access Tech Support

Bails303
Aspirant
Aspirant
‎2012-12-05 02:01 AM
‎2012-12-05 02:01 AM

Requesting Remote Access Tech Support

Is there an official process to follow in order to request a Level 3 support technician remote-access my ReadyNAS Pro in Tech Support mode?
Message 1 of 2
0 Kudos
Reply
chirpa
Luminary
Luminary
‎2012-12-05 06:53 AM
‎2012-12-05 06:53 AM

Re: Requesting Remote Access Tech Support

Contact support, ask to be escalated.
Message 2 of 2
0 Kudos
Reply
Top Contributors
See All
Discussion stats
  • 1 reply
  • ‎2012-12-05 02:01 AM
  • 3143 views
  • 0 kudos
  • 2 in conversation
Announcements