Orbi WiFi 7 RBE973
Reply

Re: Nighthawk app not showing connected devices

Nighthawk app not showing connected devices

Hi, Nighthawk app stopped showing connected devices when I am on my own network, but when signing in remote it works. Iphone 11, latest software on both phone, app and router
Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 8

Accepted Solutions

Re: Nighthawk app not showing connected devices

Now i did a bundle of wifi in router (no change) and after going back to seperate wifi networks everything is working again and connected devices show up

View solution in original post

Message 6 of 8

All Replies
Christian_R
NETGEAR Employee Retired

Re: Nighthawk app not showing connected devices

Hi Daydream_ll, 

 

May you provide us with the version numbers of both the firmware and app for us to better assist. You may want to reboot/power cycle your router as a troubleshooting step.

 

Thanks,

Christian 

Message 2 of 8

Re: Nighthawk app not showing connected devices

Hi,

Nighthawk v1.0.5.24 version 2.6.7.0

IOS: 14.1

 

Router reebooted many times and software on iphone 11 uninstalled and installed again.

 

Tried to install Orbit on my phone but it will not boot up, stopes when clicking o sign in.

 

Best regards

Lennart

Message 3 of 8
Christian_R
NETGEAR Employee Retired

Re: Nighthawk app not showing connected devices

Hi Lennart, 

 

We recently released Nighthawk app version 2.7.0.27 for iOS. May you reinstall the app and check to see if your iPhone has iOS 14.2 available for update. 

 

Thanks,

Christian 

Message 4 of 8

Re: Nighthawk app not showing connected devices

Hi, upgraded Nighthawk app after uninstalling and new IOS 14.2 on iPhone 11, still same. Can not see connected devices when I am on my network but with remote access it works. Same on my iPad actually.

 

/Lennart

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 5 of 8

Re: Nighthawk app not showing connected devices

Now i did a bundle of wifi in router (no change) and after going back to seperate wifi networks everything is working again and connected devices show up
Message 6 of 8
oli1988
Tutor

Re: Nighthawk app not showing connected devices

Connected devices are not showing up in Nighthawk iOS app ver. 2.7.0.27 (iOS 14.2)
I tried offloading the app and reinstalled it but nothing changed...
Model: XR500|Nighthawk Pro Gaming Router
Message 7 of 8
oli1988
Tutor

Re: Nighthawk app not showing connected devices

Still not working...
Message 8 of 8
Top Contributors
Discussion stats
  • 7 replies
  • 25892 views
  • 3 kudos
  • 3 in conversation
Announcements

Orbi 770 Series