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Forum Discussion
GPBritus
Oct 09, 2015Guide
Windows 10 will not open latest version 2.4.16.00 of genie.
V2.3.1.57 works fine under windows 10. Is netgear Investigating and issuing fixes?
Hi GPBritus,
You can try installing version 2.4.12 as a temporary work around since it has worked for most, if not all, who are on Windows 10. You can use the download link below.
http://files.netgear-support.com/go/?a=d&i=k6XWUPGRaj
Regards,
Dexter
Community Team
23 Replies
- carll76Apprentice
they are aware...
and the thread I started as I missed thread one
I'm running 2.4.12 couldn't get .14 or .16 to run of surface pro 3.. .16 does run on my kids Lenovo laptop
- GPBritusGuide
V 2.3.1.57 is also failing to work with windows 10. No amount of removing the current version, removing all entries in the registry, rebooting and re-applying 2.3 or 2.4.16 will work. The application simply fails to work and windows tells me the application is not valid or compatible with windows 10.
Dexter...if you are looking in, please let me know what is going on. I can only assume 2.4.16 is not compatible with windows 10 on my HP pavilion laptop. I had no problem until I moved to windows 10, and initially resolved my issue by installing the earlier version, but that has also stopped working now..
- DexterJBNETGEAR Moderator
Hi GPBritus,
You can try installing version 2.4.12 as a temporary work around since it has worked for most, if not all, who are on Windows 10. You can use the download link below.
http://files.netgear-support.com/go/?a=d&i=k6XWUPGRaj
Regards,
Dexter
Community Team
- GPBritusGuide
2.4.12 works for now. Thank you Dexter.
- DcSpirouAspirant
Hello to all and to all, please excuse my English because this is a translation. I have myself a problem with Netgear Genie whose several versions I tried (of 2.4.12 to the last version 2.4.20). My problem is not an error of launch of the program which dashes(launches) him(her) very well, only concerns(marigolds), it is that when is I restart the PC or if I him(her,it) put out(switched off) and relights him(it), Netgear Genie does not dash(launch) any more in the starting up. Thank you if somebody knows the problem, I am under Windows 10 Professional 64 Bits.
I forgot to tell you that I have R7000 and that with Windows 8.1 it worked very well, but since I installed Windows 10 there partition and formating my SSD, Netgear Genie launches well but does not launch automatically in the restart or by putting out(switching off) the PC and relighting him(it) later or later.
Cordially