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Re: nighthawk app version 2.5.0.47 - no device found by device manager
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Hello Community,
We recently released Nighthawk app version 2.5.1.10 on iOS. Please update or reinstall the Nighthawk app and let us know if your issue persists.
Thanks,
Christian
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
Same troubles. Is there another way to access the manager? I turned off kids phones and tvs so they would go to sleep last night and now I have no way to turn back on. Guidance please.
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
This afternoon the device manager on my Nighthawk app started showing "No device found!" and I have at least 9 devices connected. This is frustrating as I use this feature daily to limit child's access to internet. Please help!!
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
We are having the exact same problem and this is getting on my nerves. Such a garbage app.... always something not working properly! First, I had to pass through remote management to have access to my devices, now nothing works, I have to go through the Netgear Genie on my computer to manage my devices... Will get rid of this garbage in a very near future and will deal no more with Netgear products. I'm done!
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
Same issue.... app got updated on the phone 2 days ago and no device found since. Poor, very poor experience Netgear. Some testing is a good idea.
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
You can use the link below for details on how to use a web browser. Once logged in click the Advanced tab->Security->Access Control.
https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
Initially I thought it may be just my phone, so uninstalled the app, reinstalled and reconfigured the router. But that did not solve the issue. After reaching this page, I realize others are facing this too after the app upgrade. Anyone found the solution to resolve this on the app?
It works from web URL, but really need it on the app. So frustrating.
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
Hello Community,
Our engineering team is aware of an issue with the device manager feature not functioning properly on the Nighthawk app and they are currently investigating. In the meantime, please use the web browser to manage your devices.
Thank you for understanding,
Christian
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
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Hello Community,
We recently released Nighthawk app version 2.5.1.10 on iOS. Please update or reinstall the Nighthawk app and let us know if your issue persists.
Thanks,
Christian
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
Ok so the app update fixed one problem. Now, my problem is that I can manage my devices only by remote access. By the HOME access it says "no devices found" and I get an error : "Sorry the action was failed. Please try again." My wife have the same problem on her iPhone and iPad...
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Re: nighthawk app version 2.5.0.47 - no device found by device manager
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
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