Info Dumaos on router XR1000

[Vigilantslb]

Hi there,

I don´t know why but i can´t log in on DumaOS. 

So i have a NightHawk XR1000 and i can´t access to DumaOS dashboard, i tried to go to routerlogin.net etc and it doesn´t work.

Does anyone has the same problem solved or know how to do it?

Thank you

[Netduma-Fraser]

By doesn't work, what are you seeing, what's happening exactly? Does using the LAN IP work?

[Vigilantslb]

Hi,
So, when i write in the browser routerlogin.net or even the IP, just loads for some time and has one error.
Later i can send one print screen from it

Thank you

[Netduma-Liam]

If you can send a screenshot that would be helpful.

Could you also try rebooting the XR1000, then see if you're able to access the interface after that?

[Vigilantslb]

In almost one year i was only able to log in once with linited access 🤷

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

What browser are you using? I use MS Edge with my XR1000. 

Be sure to clear ALL Browser caches before entering the routers web page. 

I just update FW on it as well:

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-XR1000-Firmware-Version-1-0-0-68-R...

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-rout...

[Vigilantslb]

Hi,
Either i use google chrome, firefox or the app.
All my cables are cat 6

[FURRYe38]

Please try the suggestions. 

I got my XR loaded up the other day and have not seen any issues on the web page. Though I would give loading of the dashboard time, does seems like it takes bit to finally load and display. 

[Netduma-Fraser]

Could you provide the screenshot you mentioned?