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Orbi WiFi 7 RBE973
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Re: Random disconnects

c_pruitt513
Aspirant

Random disconnects

I was wondering if anybody can help me out. I have an issue every night when I am playing Warzone online on my PS4. It is hardwired to my XR500 router and I will play a few games and then I will randomly lose connection to my wifi. My router will still show it's online but my ps4, phones, TV, tablets and everything loses connection. I have to turn my ps4 off for about 5 minutes and turn it back on and then everything is working fine again. Any help would be greatly appreciated.

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 4
Netduma-Fraser
NetDuma Partner

Re: Random disconnects

Could you take a look at Settings > Monitoring > Connection status, what does DHCP lease obtained/expires say? Is it 1 day?
Message 2 of 4
c_pruitt513
Aspirant

Re: Random disconnects

Obtained is 0 days, 8 hours, 0 minutes

Expired is 0 days, 6 hours, 4 minutes

Message 3 of 4
Netduma-Fraser
NetDuma Partner

Re: Random disconnects

In Internet Setup change from Dynamic to Static and then apply, if you don't get a connection immediately then reboot. See if it occurs after that.
Message 4 of 4
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