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Re: XR1000 Port Forwarding UI Empty
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XR1000 Port Forwarding UI Empty
Hi Everyone,
I've just brought a new XR1000 (1.0.0.58_1.0.44) and I had setup my port forwarding stuff just fine, but now whenever I go to the page the list is empty, and creating new ones tells me its already open, but I can't delete them as they aren't there, and when I add a new one it starts a new list.
Anyway to get them back without having to reset the router back and start again?
Thanks!
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Re: XR1000 Port Forwarding UI Empty
Does simply rebooting the router fix the issue? Try that if you haven't already.
If not, perhaps try accessing the interface from a new browser or incognito window and see if they're displayed there.
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Re: XR1000 Port Forwarding UI Empty
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Re: XR1000 Port Forwarding UI Empty
Right OK, and is it now working better for you?
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Re: XR1000 Port Forwarding UI Empty
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Re: XR1000 Port Forwarding UI Empty
OK thank you, yeah please do.
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Re: XR1000 Port Forwarding UI Empty
I have the same issue, I did a factory reset, everything showed up, and the ports worked, but about two minutes later the ports stop working and nothing shows in UI anymore. .
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Re: XR1000 Port Forwarding UI Empty
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Re: XR1000 Port Forwarding UI Empty
Port forwarding ports 180 and 1443, to lan IP. These were working perfectly for months, then all of a sudden they stopped working.
so I factory restored the router and set it up from scratch. it worked then a couple of minutes later stops.
I had the firmware XR1000 1.0.0.58. when the issue started.
I upgraded to XR1000 1.0.0.64_1.0.49 and still have the same issues after upgrade. resetted router again, but same issue still applies.
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Re: XR1000 Port Forwarding UI Empty
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Re: XR1000 Port Forwarding UI Empty
Nope, have set the pc to static ip, and haven't deleted anything.. its the only pc on my network that is static.
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Re: XR1000 Port Forwarding UI Empty
What browser are you accessing the interface from? Can you think of any changes to the network around the time that you started noticing this issue?
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Re: XR1000 Port Forwarding UI Empty
google chrome.
Nope there hasn't been any changes in the network.
However I reloaded the firmware, downloaded from netgear directly and not from the auto update feature within the router. then re set up again as out of box, then ever since it has been working again.
I don't know what caused it or anything, but strange it started working again.
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Re: XR1000 Port Forwarding UI Empty
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Re: XR1000 Port Forwarding UI Empty
Hello, I regularly have the same problem.
When I happen to restart the router by cutting the power sometimes all the entries in my port openings disappear and no longer work however if I want to add them I have a message that an entry already exists and that there has a conflict.
At that time if I reset the router I can add the ports again but if I restore the backup again the list remains empty and I can no longer add the entries I have a conflict message.
Concretely, this is very problematic because as soon as my router crashes when opening the ports, it is impossible for me to restore the backup because each time the list remains empty and prevents me from adding again, as if the entries were present but not showing up or working.
Test in reset the same firmware, I had the same problem with the old firmware.
Clearly I think one can't back up hog open entries because when restoring from backup it never works.
Too bad for a product at this price to have to redo all the configuration at each reset
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Re: XR1000 Port Forwarding UI Empty
Have you tested the solution mentioned above where you upgrade the XR manually rather than using the auto-update feature? I'd suggest giving that a go and let us know how you get on.
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Re: XR1000 Port Forwarding UI Empty
Same problem, impossible to add the entry despite it being empty, I had to reset the router and reconfigure everything....
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Re: XR1000 Port Forwarding UI Empty
Did the issue persist after that or does it appear to be OK now? Let us know.
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Re: XR1000 Port Forwarding UI Empty
It's ok now but I know it will start again
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Re: XR1000 Port Forwarding UI Empty
Let us know if it does, it may be something to raise directly with NETGEAR at support.netgear.com. Unfortunately as a member of the Netduma team, we don't have too much control over the NETGEAR settings.
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Re: XR1000 Port Forwarding UI Empty
Just to give an update to this, restarted the router this morning and the problem is back, port forwarding list is empty and cant add ones that were there before.
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Re: XR1000 Port Forwarding UI Empty
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Re: XR1000 Port Forwarding UI Empty
Problem is they aren't working when the port forward list is empty as I have reverse proxies etc that stop working when this happens, its like the port forwarding crashes but still has the list somewhere
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