I've just brought a new XR1000 (1.0.0.58_1.0.44) and I had setup my port forwarding stuff just fine, but now whenever I go to the page the list is empty, and creating new ones tells me its already open, but I can't delete them as they aren't there, and when I add a new one it starts a new list.
Anyway to get them back without having to reset the router back and start again?
Yeah I’ve tried all that even different browsers in case it was chrome or something, in the end I was forced to have to reset it and start again as I needed to fix the UI
I have the same issue, I did a factory reset, everything showed up, and the ports worked, but about two minutes later the ports stop working and nothing shows in UI anymore. .
Are you deleting the device from the Device Manager that you're trying to apply them to by any chance? Give the device a static IP in LAN Settings then make sure you don't remove it from the Device Manager even if it goes offline and see if it works then
Nope there hasn't been any changes in the network.
However I reloaded the firmware, downloaded from netgear directly and not from the auto update feature within the router. then re set up again as out of box, then ever since it has been working again.
I don't know what caused it or anything, but strange it started working again.
When I happen to restart the router by cutting the power sometimes all the entries in my port openings disappear and no longer work however if I want to add them I have a message that an entry already exists and that there has a conflict.
At that time if I reset the router I can add the ports again but if I restore the backup again the list remains empty and I can no longer add the entries I have a conflict message.
Concretely, this is very problematic because as soon as my router crashes when opening the ports, it is impossible for me to restore the backup because each time the list remains empty and prevents me from adding again, as if the entries were present but not showing up or working.
Test in reset the same firmware, I had the same problem with the old firmware.
Clearly I think one can't back up hog open entries because when restoring from backup it never works.
Too bad for a product at this price to have to redo all the configuration at each reset
Have you tested the solution mentioned above where you upgrade the XR manually rather than using the auto-update feature? I'd suggest giving that a go and let us know how you get on.
Let us know if it does, it may be something to raise directly with NETGEAR at support.netgear.com. Unfortunately as a member of the Netduma team, we don't have too much control over the NETGEAR settings.
Just to give an update to this, restarted the router this morning and the problem is back, port forwarding list is empty and cant add ones that were there before.
They are likely still enabled if you can't add them then and for some reason just not visible, as above definitely a good plan to make a ticket with NG
Problem is they aren't working when the port forward list is empty as I have reverse proxies etc that stop working when this happens, its like the port forwarding crashes but still has the list somewhere
