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Orbi WiFi 7 RBE973
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S8000 switch (gs808e)

Andrea-DG
Tutor

S8000 switch (gs808e)

Dear Sirs,

 

I have successfully updated the firmware from version 1.0.1.6 to 1.0.2.3

 

now I can't update to the latest firmware (v1.7.1.0) because when I start the update the process stops and the following message appears:

"file image (.bin) is not correct"

 

Why?

 

I would like to find the solution to the problem and update the "S8000 switch" to the latest firmware

 

on my pc there is Windows 7 64bit


My browser Is Google Chrome.


I await suggestions.

Best Regards

Andrea

Message 1 of 8

Accepted Solutions
Andrea-DG
Tutor

Re: S8000 switch (gs808e)

I solved the problem.

The switch is now updated to the latest firmware (v1.7.1.0)

The antivirus was blocking the update so I had to disable it.

View solution in original post

Message 6 of 8

All Replies
plemans
Guru

Re: S8000 switch (gs808e)

Try going to an intermediate version like the 1.7.0.6

Message 2 of 8
Andrea-DG
Tutor

Re: S8000 switch (gs808e)

I have already tried all versions 1.7.x.x but I always get the same message: "the image of the file is not correct" and the switch does not update...

Message 3 of 8
plemans
Guru

Re: S8000 switch (gs808e)

Are you extracting the file before trying to upload it?
Message 4 of 8
Andrea-DG
Tutor

Re: S8000 switch (gs808e)

yes, obviously I extract the file before the update but the switch does not update
I had no problems with firmware v1.0.2.3
I cannot understand why the switch does not accept firmware from version 1.7 onwards

Message 5 of 8
Andrea-DG
Tutor

Re: S8000 switch (gs808e)

I solved the problem.

The switch is now updated to the latest firmware (v1.7.1.0)

The antivirus was blocking the update so I had to disable it.

Message 6 of 8
plemans
Guru

Re: S8000 switch (gs808e)

What antivirus was blocking (might help others)?

You can mark it solved and it might help others with this issue. 

Glad it worked!

Message 7 of 8
Andrea-DG
Tutor

Re: S8000 switch (gs808e)

Bitdefender antivirus

Message 8 of 8
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