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Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I am haing the same issue. I found that if I reboot the satalite it fixes the issue. That way I can still use the main router until the satalite is up an running. It seems that the older devices are the ones having issues connecting (ipads & chromebooks)
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
Dropping clients throughout the day. Mostly 2.4 but also some 5GHz.
Most will reconnect automatically.
Please fix this or I will have to return product and try another.
Same with the latest Firmware
Opened a ticket.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I'm in the same boat. Love the speed, but the dropping issue is driving me a bit crazy. Nothing has helped this issue. Not an RMA the router, not updating the firmware.... nothing. And this doesn't recognize my wireless printer that worked fine with my other netgear. And suddenly my ipad and smart tv are having major issues..... My family is ready to revolt. On a side note, anything I have connected to the LAN (wired) seems to be good.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have exactly the same issues with all MR60 satellite on my wifi speakers. All of them will disconnect from the 2.4 network a few times everyday. I have to reboot the router and it will come back. It's really annoying and worse than my old Apple Extreme tower router.
I regret switching to Netgear as I cannot enjoy multiroom music. I really hope Netgear will fix this stupid issues.
Thanks
@LKoltun wrote:I'm in the same boat. Love the speed, but the dropping issue is driving me a bit crazy. Nothing has helped this issue. Not an RMA the router, not updating the firmware.... nothing. And this doesn't recognize my wireless printer that worked fine with my other netgear. And suddenly my ipad and smart tv are having major issues..... My family is ready to revolt. On a side note, anything I have connected to the LAN (wired) seems to be good.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I'm in the same boat. Love the speed, but the dropping issue is driving me crazy. It happens to my Thinkpad laptop using 5GHz.
MR60 AX1800 2 satellites Firmware V1.0.4.92. I just replaced my older Apple airport extreme router never had this kind of issues.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I've been using this product for months and it's gotten a lot better. That being said, it's still bad. My satellite accepts connections sometimes but doesn't seem to send the traffic anywhere. Also, I have a windows laptop that once it goes to sleep, I can't get it to reconnect after sleep until I reboot the router. I've seen this on a mac laptop in the house too.
This product definitely is subpar and should be avoided.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I think this is just an issue with Netgear's new line of products. I been facing the same issues with the RAX120 on the 5ghz band for the past month. Support asked me to move all the devices to the 2.4ghz band and then the problem happened there.
Long story stort I returned it back to Amazon and switched to the Linksys Velop MX-5. Would highly recommend it even though it is pricey.
Are your satelite nodes running wirelessly? Relibility might degrade significantly if they are especially since the 2.4ghz band is subject to a lot of interference. Try a Wifi channel scanner such as iStumbler to see what other networks are in the area of your nodes.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I am also returned my Nighthawk Mesh Wifi. It kept driving my nuts that I had to reboot the satelite or router once a day. Got the Linksys MX10 and have not had any issues since.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I had the same problem but I found that I was ale to make the network much more reliable by disabling 20/40 MHz Coexistance. This is set in the web interface > Advanced > Wireless Settings.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I just ordered the MK63 from Costco and these posts are very upsetting. Where is the Netgear support in here helping and explaining what is going wrong? The YouTube videos on this unit rave about it, even the Netgear video. Well I am happy I bought it from Costco, because it is easily returned.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I am having the same problem. At first I thought it was my new Samsung Tablet. After working with Samsung (who was great), we determinted that the connection dropping was being casued by my NEW WiFi 6 Mesh Router (MR62). Imagine my surrise. I got this router to solve connection problems, not cause new ones.
Here is what I am seeing:
- Frequent (every few minutes) WiFi disconnects or "No Internet" on the tablet
- Alexa devices disconnecting in the middle of talking
- FireTV reporting the Bandwidth has dropped to low to continue to stream
Netgear's reponse what that I am out of the 3 month warrenty, pay us to fix the BASIC functionality.
After being a loyal Netgear customer for decades, I seriously regret buying this router!
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I just got this very expensive unit and I am having the exact same issue. Netgear REALLY needs to fix this ASAP. I use my network to work from home on highly critical systems and I cannot have these disconnects that require a router reboot.
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
Returned mine to Costco.
Going to use a different router.
Netgear....You really need to fix this issue. Your reputation is at stake.
Good luck everyone!
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
Firmware version 1.0.4.96_2.0.41 just hit my router this morning but there are zero release notes on it. The website still shows 1.0.4.92. Is 1.0.4.96_2.0.41 supposed to address the disconnect issue?
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Re: Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
MR60 / MS60 Firmware Version 1.0.4.92
New Features and Enhancements:
- Supports Japan Region.
- Fixed multiple languages display issue.
- Fixed the issue where the NH APP takes longer to enter the dashboard page at times.
- Fixed the issue where there is no satellite in the firmware update page at times.
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