BASIC SET UP

[stu3791]

I will keep this simple so where to you plug in the above router in your/my house.

My house uk BT line comes in to socket then what?

Because when i plug mine in i can get no internet?

Yes phone line works

Yes all services on

Is this not copatable with the UK network?.

[FURRYe38]

I would review the installation guide to see how to setup and connect the router:

https://www.downloads.netgear.com/files/GDC/RAX120/RAX120_QSG_EN.pdf

Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products.:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wif...

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.

[stu3791]

From what i can work our i need a modem for some reason there isn't one built in which to my surprise no one says or on the box 

I have a VDSL / DSl connection which by my guess is about 80% in UK and i'm not the only one with this problem 

so basically bit of a waste of money 

supposedly one of the best routers out and i need a £24 modem to make it work pretty **bleep** !

[michaelkenward]

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@stu3791 wrote:

Is this not copatable with the UK network?.

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Sure is, but you need the right equipment and settings.

Is this the same issue as the one you posted here?

nighthawk why - NETGEAR Communities

The details there are a bit different. So there doesn't seem to be much point in dealing with this conversation.

[michaelkenward]

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@stu3791 wrote:

From what i can work our i need a modem for some reason there isn't one built in which to my surprise no one says or on the box 

The "reason" is that you bought a router. This is not the same thing as a modem/router.

You can't expect boxes to say what they don't include.

Your ISP almost certainly explains what you need. It might even offer to sell you the hardware. Most do, albeit at a price.