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Bought used R7000P, reset is not resetting the previous admin username & password.

Paul82
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Bought used R7000P, reset is not resetting the previous admin username & password.

Hi, I just bought a used Nighthawk R7000P. The first thing I did was reset it, held the button in for 10 seconds, all the lights came on then went off, I was happy that it'd been reset.

I then went to log in www.routerlogin.net, the username & password should be admin & password. But they wouldn't work. After a few attempts it asked me for the serial number, so I entered that in, then it asked me for the answers to a couple questions, what was the first Netgear product purchased & best friends name...
I've been conversing with the previous owner with no luck yet...
My question, should it still be asking me for the previous owners admin username & password after I've rest it? From the trouble shooting I've found, resetting it should revert the admin login to the standard admin & password.

Please help?

Thanks

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
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Paul82
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Re: Bought used R7000P, reset is not resetting the previous admin username & password.

I reset it a few more times, no different to the way I did before & now its working. Pasword reset.

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Paul82
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Re: Bought used R7000P, reset is not resetting the previous admin username & password.

I reset it a few more times, no different to the way I did before & now its working. Pasword reset.

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