C6220 Router Modem having issues with allowing new devices to connect

[vikashummer]

When a newe user/device tries to connect to the WIFI, they get an error saying that the password is incorrect with several attempts. Very frustrating issue. Need to fix this.

[plemans]

Is it incorrect? 

Have you went in and changed the ssid/password? 

make sure to avoid special characters/spaces. 

[vikashummer]

Yes, i havent changed anything i verified on the console side. I have numbers as password, but i dont see that being an issue. i was initially able to gain access.

[plemans]

Have you tried going in and changing it? 

then on your devices "forgetting" the network and reconnecting with the new password/ssid?

[vikashummer]

I havent tried changing the password since my main devices are connected already.