Cannot log in to my router Nighthawk R7000

[michaeldevoge]

January 18th I received an email stating that there is a security update for my router (Nighthawk R7000).  I cannot log in to my router via www.routerlogin.net.  Every time I try I get a screen that says 401 UNAUTHORIZED. "Access denied. Your client has not supplied the correct authentication".  I use an Apple Macbook Pro.  Is this a firewall issue ?  Not sure what to do.    

[JamesGL · Accepted solution]

Hi All,

Try accessing it via the IP address of the router. For example. 192.168.1.1.

[Mrme73]

Had the same issue after installing 1.3.0.8. using genie app on phone it would say not connected to the internet, all traffic was redirected to router login page which was unsuccessful.
Decided to check wired connection which prompted for login and brought up some post-update router config questions. After filling them out using wired connection it worked properly again after a manual reboot.

[JamesGL · Accepted solution]

Hi All,

Try accessing it via the IP address of the router. For example. 192.168.1.1.

[JamesGL]

Hi All,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.