Cant register my router to the readyCLOUD account

[seeker112]

bought router 2 weeks ago so latest firmware i suppose.

want to register mij router to readycloud.

made a account by readycloud and can login there with no problems.

after that i go to routerlogin.net en acces this.

 go in this site to :Readyshare- and then readycloud.

must fill in username and password readycloud.

after that clicked register.

did this and after about 10 seconds it says ' registration not complete. check username or password '

there was another topic of this, and also a problem solved, but couldn't find the solution in the answers.

can anybody help me.

thx already

[seeker112 · Accepted solution]

It is a bug of netgear. After i did a reset of the router, i works fine by me. Too bad you have to configure router again

[seeker112]

Type router is netgear nighthawk AC1900 R7000

[seeker112]

tried something by myself.

registered  the router by netgear by given serialnr.

did this succesfull.

changed my cloudpassword to a one without stranges characters.

used just a capital,letters and numbers.

changed succesfully.

Still can't register Readycloud by using routerlogin.net.

[seeker112]

Is this site still in use, or is my question to difficult?

[ElaineM]

Hi @seeker112

Welcome to the community!

What's the firmware version installed on your router?

Can you PM me your login information and I'll check it from here?

[seeker112]

Changed login to private settings. Have to live with it.
Can't acces mij router anymore by using the genie app. Worked fine earlier. Extern acces cant find connection. Did you changed something in basic settings?

[seeker112]

Get a little bit sick of it. router is for my need, and i'm not there for the router.

Did a factory-reset and now it's working.

Had to change all my settings again, but that was just a little time compare all the time i tried.

Too bad my samsung app Genie doesn't work now anymore.

think it's a bug in the latest update. when i use extern connection he says there is no internet.

tried it on another phone but same problem there.

has nothing to do with username and/or password.

the genie app on my ipad works fine with extern connection.

at last....

i wonder why i type this all. community forum looks at a diarybook where nobody can look .

[ElaineM]

@seeker112 Your case has been forwarded to one of our support team for further troubleshooting.

They'll be in contact with you separately.

[bertpeeters]

Hi NETGEAR,

I have the same problem. I just received and installed my R7000 today and upgraded to the latest firmware (V1.0.7.2_1.1.93). I have created a MyNETGEAR account now try to register my device with ReadyCloud through the router administration page. It keeps stating 'Registration failed. Please check your user name and password and try again.' also with a password with no special characters. My user name is my e-mail address. Logging into the http://readycloud.netgear.com/ website works fine.

I look forward to using the ReadyCloud service. Please help me with this problem.

- Bert

[seeker112 · Accepted solution]

It is a bug of netgear. After i did a reset of the router, i works fine by me. Too bad you have to configure router again

[bertpeeters]

Yes, that worked. Thank you @seeker112!