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I use a Western Digital Live 3 gen. media box to steams from my server. It has worked well without issue in the past. Recently however the WD is unable to connect with my network wired or wirelessly. I have two WD and both demonstrate the same problem. When deteched from the network the WD checkout fine. I checked everything else and have determined that it is a problem with the router. All other devices work fine. I did a quick reset which fail to resolve the problem. I reset the router to an earlier software version (V1.0.4.74_10.1.80) but the problem persists. I checked the attached devices and reset ensuring that it was set on “allow all new devices”. At one point I was able to connect once but the problem has reoccurred. Short of resetting to factory, is there anything else I could try?
Since have been using the WD box since 2016 without a problem. The problem occurred this last week. As I traded out the WD box with a spare I had and the problem still occurred it eliminated any problem with the WD box. I also reviewed the setting and reset both boxes. After several attempts to trouble shoot the router I temporally solved the problem then it reoccurred after trying to reconnect to router. I really don’t want to rest the router to factory setting.
When I turn off the router I get to the WD menu and set it to detect source for WiFi. I then turn on the router select my router and then can get a connection. I took the opportunity to set a static IP for the WD box. The WD would not reconnect after being powered down.
It looks like the issue is isolated to the media box. Please try setting the media box to acquire a DHCP IP address from the router instead of being set to static and try using the address reservation feature of the router. The link below may help.
