Orbi WiFi 7 RBE973
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Connected but no internet R7000P

MellieP
Follower

Connected but no internet R7000P

Have been using this router for couple of years now, but other day had sporadic connection now nothing. Lights on router are lit and flashing, phones and computers say we’re connected but no internet.
Tried rebooting, off button and hard reset, used net gear genie (no luck)
Any help gratefully received!
Mel
Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 4

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MellieP28
Aspirant

Re: Connected but no internet R7000P

Thanks sorry much for your reply!
Took the router back to Spark, turns out many of the ports stopped working. Had for 8months.
Have a brand new one.
Many thanks
Mel 😊

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Message 3 of 4

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FURRYe38
Guru

Re: Connected but no internet R7000P

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Message 2 of 4
MellieP28
Aspirant

Re: Connected but no internet R7000P

Thanks sorry much for your reply!
Took the router back to Spark, turns out many of the ports stopped working. Had for 8months.
Have a brand new one.
Many thanks
Mel 😊
Message 3 of 4
FURRYe38
Guru

Re: Connected but no internet R7000P

Good Luck. 

Message 4 of 4
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