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I have been experiencing extremely slow speeds even while sitting next to the router. I Have 400/400 with Verizon Fios and have dealt with them to no avail so I started toubleshooting the router itself.
I have done a factory reset, another factory rest and firmware roll back to 1.0.4.28 as I saw on a previous post here. That still changed none of my speed issues. I don't know what else to do.
If you can't max out the speed and have stability issues when directly connected to the ONT, it kind of points at the ont a bit. I'd get that fixed first and then troubleshoot the router.
Here's the strange thing. When i use the Nightgear app on my Iphone XR it shows the same type speeds as on my Lenovo Laptop. But if I use whatever speed test pops up on google it shows I'm in the mid 90's. On My laptop I use a TP-Link Archer T3U USB adaptor because the built in wifi was really unreliable even after driver installs.
What verizon gateway are you using?
I opted to use my own router so there is just the verizon box outside and the installer ran an ethernet cord to the second level of my 3 level townhouse.
The box that is downstairs is a Nokia (I believe thats the ONT?)
I've never been in this box but it is a Verizon ONT I-211M-L
I cant see anywhere free that I can plug an cord in. There is a green ethernet not plugged into anything. Should i just unplug the ethernet cable that runs up to my router and use that to plus my computer directly into?
I've never been in this box but it is a Verizon ONT I-211M-L
I cant see anywhere free that I can plug an cord in. There is a green ethernet not plugged into anything. Should i just unplug the ethernet cable that runs up to my router and use that to plus my computer directly into?---yes, directly test the speed from the ont.
If you can't max out the speed and have stability issues when directly connected to the ONT, it kind of points at the ont a bit. I'd get that fixed first and then troubleshoot the router.
Update, Verizon just left. A squirel or something had chewed throught the ethernet cable running into the house. Now everything is fine. Thanks for trying to troubleshoot.
