I have the Nighthawk MR60 wifi 6 router with one router and 2 satelites. I was updating my router's firmware via the mobile app and the app told me that the firmware couldn't be verified. I tried again and it still failed. Then my wifi connection dropped on my phone and my laptop and when I checked out the router it has a flashing white light on the front.
I've tried the reset button, both with a quick click and with holding it for about 10-seconds, neither had any effect on the flasing light. I tried powering off, again straight back to the flashing white light. I've tried the hard-reset button (with a pin) again with a quick click and with holding it for 10-seconds, again with no response, and I've even tried the reset button and hard-reset button together without any joy.
Then I checked my account on the netgear site, and apparently I only had a warrently and support for just over a month after I bought it. This router is a couple of days from being a year old and I really would have expected at least a year's support and warranty, but apparently not! So, I'm here asking for help. Does anyone have any ideas how I can deal with this?
Netgear has set up a community forum specifically for the NightHawk MESH products. Most of the people who watch that forum are more likely to have experience with NH MESH products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/Nighthawk-Mesh-System/bd-p/en-home-nighthawk-mesh-system
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. https://www.youtube.com/watch?v=R9DLrLQrpaw
