- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Netgear nighthawk disconnects from internet during online games after about 3 minutes
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
What model NG product and model# are you referring too?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Does this happen with wired and wireless connections?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
This is a netgear ac1750. v1.1.0.84 is the firmware version.
The modem is an Arris cm820a.
Wireless works fine though of course that is not the best to game with.
This was an upgrade from a netgear n150 router. That worked fine but I was
no longer getting the full speed of the internet I have available with that.
Thanks for your response.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
ac1750 is not a model #, thats a wifi connection rate number. R#### is a model #.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
Oh yeah I see that now, R6350 model #
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
I've tried those things and after discussion with other gamers, the recommendation was to set port setting to open and if that didnt work set up dns server. Tried those with no success. Switched back to my 10 year old netgear n150 router to test, works just fine.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
connected to arris cm820 a
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
Have you tried connecting to the modem directly and gaming to see if problem appears there as well?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear nighthawk disconnects from internet during online games after about 3 minutes
yes it works fine directly from modem it also works fine when plugged into my much older netgear n150 router.
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more