Night Hawk R8000 Is the worst product I've ever bought

[tcarp21]

If you're doing research on this product, don't buy it. Literally no customer service support options after the first 90 days and it doesn't work as advertised. Tried creating a help thread here and got zero reponses. The least I can do is warn other people not to waste their money on inferior products or scams like this one.

[FURRYe38]

Lets troubleshoot this first before falsely claiming this router is bad. 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Night-Hawk-R8000-Open-port-44158/td-p/215011...

[tcarp21]

Oh hey, I got a reply! Here is my issue with no replies: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Night-Hawk-R8000-Open-port-44158/m-p/2150111...

If you don't want to click through, here is a copy:

I need to open port 44158. I've setup port forwarding and when I check it on https://www.portcheckers.com/ or https://canyouseeme.org/ it says it's blocked. The device (helium miner) cannot connect to the internet even though it is hard wired via ethernet.

These are the current settings I have for port forwarding:

-I have set the helium miner to the
10.0.0.10 IP Address (static)

Service Name: HELIUM
Protocol: TCP (I've also tried TCP/UPD, did not work)
External Port Range: 44158 (I've also tried 44158-44158 range to see if that worked as per another thread on this forum, it did not.)

Am I missing something obvious? Let me know what additional information I need to supply.

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router

[plemans]

whats the modem/gateway in front of the R8000? 

With you being on the 10.0.0.** IP subnet, its tending to indicate your gateway has its own routing features. 

That'd be a key in figuring out the port forwarding. 

[michaelkenward]

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@tcarp21 wrote:

Literally no customer service support options after the first 90 days ....

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What do you think this place is?

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@tcarp21 wrote:

Tried creating a help thread here and got zero reponses.

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Perhaps no one could understand you.

Or you were too quick off the mark. I can see no unanswered questions from you.

Now we have two conversations going on:

Night Hawk R8000 Open port 44158 - NETGEAR Communities