Hi ppl wondering if anyone could help I'm trying to set up my Netgear router to my network. It sets up through the Nighthawk perfect. Everything works as it should, but if I have a power cut where I set the Netgear router up, when it comes back on it remembers all the settings I have but the Internet doesn't come through. I have to do a complete factory, reset of the router and set it up again. Also, if I go into the settings and change to AP or bridge mode will this fix the problem ?
@T5nka wrote: Hi ppl wondering if anyone could help I'm trying to set up my Netgear router to my network.
And what Netgear router is this?
Everything works as it should, but if I have a power cut where I set the Netgear router up, when it comes back on it remembers all the settings I have but the Internet doesn't come through. I have to do a complete factory, reset of the router and set it up again.
Why? What makes you set it up again?
Have you tried restarting everything in the right order?
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
If you have saved a copy of your settings, you can save time by restoring that rather than a fresh set up:
Also, if I go into the settings and change to AP or bridge mode will this fix the problem ?
Why do you suggest that?
The usual boilerplate questions to eliminate some of the more common issues that crop up here.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware with an app or in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Hi there, sorry it is a Netgear R7800 wireless router. I've got it plugged in with a 30m cat6 ethernet cable in a room at the bottom of my garden. But whenever I reset the router or there's a power cut it loses the Internet connection. I have spoke to Netgear it is running the up-to-date firmware v1.0.2.92 but they want to charge me to help me and if it's just something I can do in the settings of both routers, then I am more than capable of doing this with a bit of help if somebody knows Where I'm going wrong like I said it works perfect I'll give it a different SSID name and password to the main router in the house. I also set up guest on it. It works for days / weeks but if I have a power cut or I reset the router it loses the Internet connection, nothing else if you could help I would be much appreciated Thanks Lee
@T5nka wrote: Hi there, sorry it is a Netgear R7800 wireless router.
I have one of those on my network. Used to be the bees knees router, but getting bit out of date.
How about the other questions?
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
An essential detail before we can begin on anything else.
