Orbi WiFi 7 RBE973
Reply

Nighthawk VPN not working

hengifa6
Aspirant

Nighthawk VPN not working

I can connect to the routers VPN just fine. Local addresses work. Internet, or outside access does not. It is configured correctly for "both internet and local" Any suggestions?

Message 1 of 2
FURRYe38
Guru

Re: Nighthawk VPN not working

What model router do you have? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.


Has a factory reset and setup from scratch been performed since last FW update?

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 364 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series