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Re: Nighthawk X4 R7500 WPS
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Hello,
I bought a Mitsubishi air conditioners with wifi adapter. I would like to connect the mentioned device to my home network via WPS.
The connection has been created successfully, but the device not able to connect to the Mitsubishi server. (I can not found the device in the "attached devices" What I found in the log : [WLAN access rejected: incorrect security] from MAC address 00:1d:c9:92:c6:00 . If I swiching off the wireless WPA2-PSK [AES] authentication then working correctly. I'm not using Mac filtering. Which settings should I check? Please advice
Regards,
Istvan
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Hello James,
Yes like to Mitsu devices with other router..
Regards,
Istvan
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Re: Nighthawk X4 R7500 WPS
Use WPA2-PSK [AES]. Ensure the password is correct. Looks like that is what the message is referring to. Hopefully, you have created your own password / wifi passphrase and are not using the router defaults..
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Re: Nighthawk X4 R7500 WPS
Hello, I'm using the WPA2-PSK [AES] with different password from the router default. As I know the password of the wifi should shared with the device adapter during the pairing
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Re: Nighthawk X4 R7500 WPS
Hello JamesGL,
only with open network. The name of the device: MAC-558IF-E which is should capable of WPA2-AES encryption.
Please see the installation guide: http://www.mitsubishi-electric.co.nz/materials/Controllers/Manuals/WI-FI/1_Operation/Guide_Wi-Fi_Con...
Regards,
Istvan
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Re: Nighthawk X4 R7500 WPS
Hello JamesGL,
unfortunately not possible. The other device has only two button. One for connectin and one for reset..
Regards,
Istvan
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Re: Nighthawk X4 R7500 WPS
Hello James,
my mobile phone able to connect to the router via WPS, so it should work, and the funny things is the external device is also able to connect to other router. Which device has standard???
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Re: Nighthawk X4 R7500 WPS
I was surprised by telling the truth. I buy two expensive device which should have compatible each other because both of them should has standard but not... I had a check to the inside of the wifi adapter and it's looks like 3th party tool. Type: GS1500M v2.2 Made by Gainspain company. Anyway I tried to change this a new one which is worse then the first one. I got a timeout when I try to connect via pin authentication... I start to give up..
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Hello James,
Yes like to Mitsu devices with other router..
Regards,
Istvan
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Re: Nighthawk X4 R7500 WPS
Hello James,
WPA2-AES routers we have tested and working fine:
- Apple - A1409
- Asus - RT-N16
- Asus - RT-N66U
- Edimax - BR-6428nS
- Edimax - AR-7267WnA
- Huawei - HG630b
- Micronet - SP916NE
- SMC - SMC7904WBRA-N2
- TP-LINK - TD-W8960N
Regards,
Istvan
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Re: Nighthawk X4 R7500 WPS
Hello James,
I started the problem analisis with contact the support team and they said the following:
( I bought the router in January so...)
Dear Nagy,
Your R7500 comes with the following warranty from the date of purchase:
* 90 days basic technical support
* <1 year/2 years> Hardware Warranty
Based on the product registration, your device is no longer eligible for free assistance from a support expert. However, I want to make sure you are aware there are other options available for you to utilize such as:
* Self-help web articles http://support.netgear.com/for_home
* NETGEAR Forums http://forum1.netgear.com
Aside from the above free options, I highly recommend our GearHead Premium Services which will entitle you to phone support for this issue and in addition you also get unlimited support for all your other home networking devices. For more information, you may visit the GearHead website at http://gearhead.netgear.com.
Thank you for choosing NETGEAR.
Regards,
Annu
Expert ID: 1369
NETGEAR Support Expert
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Re: Nighthawk X4 R7500 WPS
I am able to get mine to connect to the d7000 but then for some reason the device gives error lights saying it failed to get to the internet. Any help?
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Re: Nighthawk X4 R7500 WPS
Hi nick1802,
Please post your concern under the DSL board.
https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers
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