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Re: Nighthawk X6 R8000 GB Speed issues
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Re: Nighthawk X6 R8000 GB Speed issues
@CherylD2025 wrote:
The router is disabled on the modem (and has always been disabled) because I have my own router to manage the network.
Disabled how? The wifi is turned off or the modem/router is in "bridge mode".
Looking at the specifications for the modem/router, it seems to be newer and more capable than the R8000.
DOCSIS 3.1 Cable Modem Router | CODA5810 | Hitron Americas
Disclaimer: Just another user with time on their hands.
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Re: Nighthawk X6 R8000 GB Speed issues
Hi @FURRYe38
Thanks for the reply,
that would be acceptable speeds. And we were getting more than what we are now. That is why it seems like a firmware along the way has caused a problem. I have reset the router a couple of times and before doing anything it still isn't there but hovers at 220-250 MB not close to what we pay for.
Access Control is and has always been disabled.
Traffic meter is and has always been disabled.
Not sure where to find the Circle/SPC -- can you elaborate where that is.
Your link said you went back to a older firmware, where do I find that version to try -- I looked on the website and did not find the older firmware.
I'd like to try that. Thanks for your help.
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Re: Nighthawk X6 R8000 GB Speed issues
@CherylD2025 wrote:
Hi @FURRYe38
Thanks for the reply,
that would be acceptable speeds. And we were getting more than what we are now. That is why it seems like a firmware along the way has caused a problem. I have reset the router a couple of times and before doing anything it still isn't there but hovers at 220-250 MB not close to what we pay for.
If your ISP router is a gateway, This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS8...
Try option #2 first...This applies to any FW version on the R8000.
Access Control is and has always been disabled.
Traffic meter is and has always been disabled.
Not sure where to find the Circle/SPC -- can you elaborate where that is.
Circle maybe seen on older FW on the routers web page, however seen in the Nighthawk app on newer versions of FW as Circle was moved to Smart Parental Controls.
Your link said you went back to a older firmware, where do I find that version to try -- I looked on the website and did not find the older firmware.
https://www.netgear.com/support/product/r8000/#download
Look at the previous FW version section.
I'd like to try that. Thanks for your help.
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Re: Nighthawk X6 R8000 GB Speed issues
Yes the modem is newer, Shaw updated them all a while ago. I don't remember when the router started acting up in correlation to that upgrade.
The router on the modem is bridged to allow our router to control the network.
We don't use the WIFI on the modem or router. We have WIFI AP around the building run off the GB network switches (and this is not our issue or focus)
I am beginning to think we need to change out the router......
Any recommendations?
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Re: Nighthawk X6 R8000 GB Speed issues
1. Router on the modem is disabled or bridged so the modem is only operating in Modem mode. They know we have our own router. And that has been working fine.
I just had them here to reconfirm the configuration and run the tests with me.
2. does not apply (see 1 above)
3. We have it setup properly. Thanks for confirming.
the Circle option I believe is off as we have the parental controls off, and don't see anywhere to set it.
I am going to change the Firmware back to the one in your post -- and see if that helps -- 1.0.4.62
I will report back.
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Re: Nighthawk X6 R8000 GB Speed issues
What is the router there for?
With no need for wifi, and various switches, how about using the modem/'router to feed the switches and wifi sources?
Simple is always best. Remove any unnecessary devices. They will only slow things down. Especially when they are getting long on the tooth.
Disclaimer: Just another user with time on their hands.
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Re: Nighthawk X6 R8000 GB Speed issues
thanks @michaelkenward for your suggestion, However we prefer to manage routing on our own routers rather than the ISP's modem/router. We then have full control of the router capabilities.
I appreciate and agree with you on simpler is always better.
Thanks for your suggestion.
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Re: Nighthawk X6 R8000 GB Speed issues
Keep us posted.
If you feel like something new is needed, can review something here:
https://www.netgear.com/home/wifi/routers/
Select the filters to help you narrow down on something.
@CherylD2025 wrote:
Yes the modem is newer, Shaw updated them all a while ago. I don't remember when the router started acting up in correlation to that upgrade.
The router on the modem is bridged to allow our router to control the network.
We don't use the WIFI on the modem or router. We have WIFI AP around the building run off the GB network switches (and this is not our issue or focus)
I am beginning to think we need to change out the router......
Any recommendations?
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Re: Nighthawk X6 R8000 GB Speed issues
Backed off the to .62 -- the speed went up to 450MB which is better but still not where I would like to see it. Maybe this old "girl" Just can't keep up with the modem (newer tech)
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Re: Nighthawk X6 R8000 GB Speed issues
Only other way to check that would be to put the ISP modem back to router mode, then configure AP mode on the R8000.
Maybe due to retirement. 😉
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Re: Nighthawk X6 R8000 GB Speed issues
👍 Let us know what you end up getting.
Good Luck.
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Re: Nighthawk X6 R8000 GB Speed issues
@FURRYe38 wrote:
Keep us posted.
If you feel like something new is needed, can review something here:
https://www.netgear.com/home/wifi/routers/
Select the filters to help you narrow down on something.
@CherylD2025 wrote:
Yes the modem is newer, Shaw updated them all a while ago. I don't remember when the router started acting up in correlation to that upgrade.
The router on the modem is bridged to allow our router to control the network.
We don't use the WIFI on the modem or router. We have WIFI AP around the building run off the GB network switches (and this is not our issue or focus)
I am beginning to think we need to change out the router......
Any recommendations?
See above:
Re: Nighthawk X6 R8000 GB Speed issues - NETGEAR Communities
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Re: Nighthawk X6 R8000 GB Speed issues
thanks I will update once I have a new solution.
I appreciate all the help.
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Re: Nighthawk X6 R8000 GB Speed issues
@CherylD2025 wrote:
thanks @michaelkenward for your suggestion, However we prefer to manage routing on our own routers rather than the ISP's modem/router. We then have full control of the router capabilities.
Makes sense. In which case, a new router might give you even more control. But as you aren't looking for a wifi source you can eliminate routers that come with all manner of bells and whistles. Flashy wifi capability and control is the last thing you need.
Disclaimer: Just another user with time on their hands.
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Hi All,
I purchased a Nighthawk AXE7800 RAXE300 and transferred the configuration and bingo! 1GB download speed that I pay for, no problem. It was a great pick. Happy to share that. It also allows me to go up to 2.5 GB incoming download speed in the future.
So it confirmed that my R8000 had either firmware problems or hardware problems and was end of life.
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