Nighthawk X6 R8000 - Missing remote management option

[scennimo]

Why does my router no longer have the remote management option? I could have swear that I did have it when I first set it up. How can I get this back? Do I need to roll back the firmware? Is Netgear going to fix this?

[Kitsap]

Check out this thread:

Remote Management

There may be others if you use the search box.

[michaelkenward]

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@scennimo wrote:

Why does my router no longer have the remote management option? I could have swear that I did have it when I first set it up. How can I get this back? Do I need to roll back the firmware? Is Netgear going to fix this?

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They moved it.

It is just the manual that needs fixing:

[scennimo]

They might have moved it but the option to turn on Remote Management is not available.

[michaelkenward]

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@scennimo wrote:

They might have moved it but the option to turn on Remote Management is not available.

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What does "Not available" mean? 

Can you see this?

Have you enabled "Always Use HTTPS to Access Router"?

If so, try turning it off.

[FURRYe38]

NG has removed web browser based Remote Management from newer versions of FW. Seems to have started around 2020

https://kb.netgear.com/000062097/Remote-Management-is-now-Anywhere-Access-in-the-Nighthawk-and-Orbi-...

Is only available now.

[michaelkenward]

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@FURRYe38 wrote:

NG has removed web browser based Remote Management from newer versions of FW. Seems to have started around 2020

https://kb.netgear.com/000062097/Remote-Management-is-now-Anywhere-Access-in-the-Nighthawk-and-Orbi-...

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Anywhere access works just fine through the Netgear Nighthawk app.

Perhaps @scennimo could explain what they want to achieve. The app, or the old style way in? Any what do they want to do when they get in there?

[scennimo]

Not sure what you mean. I just want to be able to remote access my router. Right now I cannot. The option to turn on remote access is not available on the page. In the app I found Anywhere Access. It is enabled and has been but it does not seem to work. I still cannot access my router from the outside world. I also want to access a webpage, a server and cannot either. I was able to do all this with my prior router.

[michaelkenward]

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@scennimo wrote:

Not sure what you mean. I just want to be able to remote access my router. Right now I cannot.

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Tell us what you mean by "remote access", what you want to do with it, and how you want to do it.

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In the app I found Anywhere Access. It is enabled and has been but it does not seem to work. I still cannot access my router from the outside world. I also want to access a webpage, a server and cannot either. I was able to do all this with my prior router.

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OK. That's progress. We now know that you want to use an app on a mobile device. You are not sitting at a remote PC and trying to get into your router in that way.

Did you read the earlier question?

Have you enabled "Always Use HTTPS to Access Router"?

Anywhere Access, as it is now called, works for most of us.

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I also want to access a webpage, a server and cannot either. I was able to do all this with my prior router.

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What does that mean?

What webpage is this? What server is this?

What do you want to do with whatever you mean by that?

Did you read the comment from @FURRYe38? I'm not sure that I follow it because it takes you to a KnowledgeBase article that says nothing has changed. But that does explain that Anywhere Access (the feature that uses the app) is not the same thing as Remote Access.

For help on that, this might help:

How do I use remote access on my Nighthawk router? | Answer | NETGEAR Support

That is dated just a few months ago. But, as @FURRYe38 hints, who know what Netgear has done to the firmware for your router?

So, it all boils down to what you want to do. Your original message was not clear.

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

When your away from home, is the R8000 appearing in the Nighthawk app as being Disconnected? 

Like my R7960P see here? 

[scennimo]

I have a couple of Windows servers that I access from time to time. I don't have them on all the time. I also have my own search engine (searXNG) on one of my Raspberry pi's. I also have security camera's. With my prior nighthawk (r7000) router i did not have this issue. Now that I have the (r8000) I cannot access my internal devices.

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

When your away from home, is the R8000 appearing in the Nighthawk app as being Disconnected? 

Like my R7960P?

[scennimo]

The modem (my own) is a Netgear CM1000v2. The version firmware of the router is 1.0.4.84. I believe it is the latest. I have tried everything, and I cannot get it to work. It is very disappointing that it used to work with my prior Netgear router and not with this new one.