I purchased this router with the Netgear CM1000 modem to replace my ISP modem/router setup. I have been using for the past few months since December but in the past three weeks all of a sudden my internet signal just completely drops. The WIFI drops first, but the wired connections are still working sort of.
I have checked the router settings, made sure to check the latest firmware and confirmed no outages with my ISP service, but it still just somehow drops connection. With the ISP modem/router I never lost signal unless I forgot to pay bill, but I thought this setup would be better for my WFH needs. I need to know why this is happening and if this issue allows for a warranty replacement.
Netgear Nighthawk AC1900 (R7000) WIFI Router, Netgear CM1000 Modem, Suddenlink 1 GIG Internet Service
> [...] made sure to check the latest firmware [...]
"check" _how_, exactly? (Trust no one, I always say. Also, "latest" and "best" are spelled differently for a reason.)
> Firmware Version V1.0.9.88_10.2.88 - Router
Visit http://netgear.com/support , put in your model number, and look for Downloads. (For older versions, under Firmware and Software Downloads, look for "View Previous Versions".) Find the kit(s). Download the kit(s) you want. Read the "Release Notes" file for instructions. (In the User Manual, look for "firmware", and, especially, for a topic like "Manually Upload Firmware to the Router".) When that fails because of a deficient User Manual, try:
I logged into both the modem and router separately via routerlogin.net and the IP address, and I have the Nighthawk app for the router. I selected the update check to confirm, and it said no new updates. The firmware numbers were the ones shown when I logged in to each.
