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R6250 No internet with 5G connection

MVEBA
Aspirant

R6250 No internet with 5G connection

Firmware VersionV1.0.4.38_10.1.30

 

On first logon for day, must restart to get secure 5 g connection to internet.  Connection to wifi fine and connecting wired or wireless to (Comcast) cable modem fine but no internet through router without restart of desktop and router.

Model: R6250|Smart WiFi Router (AC1600)
Message 1 of 4
plemans
Guru

Re: R6250 No internet with 5G connection

What comcast modem do you have? 

Message 2 of 4
MVEBA
Aspirant

Re: R6250 No internet with 5G connection

Cisco DPC3941T


@plemans wrote:

What comcast modem do you have? 


 

Message 3 of 4
plemans
Guru

Re: R6250 No internet with 5G connection

Thats a modem/router combo device. 

And you're connecting a router to it. It causes a double nat. 

3 options to fix it. 

1. put the DPC3941T in modem only/bridge mode

2. put the netgear IP address in the DPC3941T's dmz

3. put the netgear in access point mode. 

 

https://kb.netgear.com/30186/What-is-Double-NAT

 

 

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