Hello I bought a Shark robot vacuum and it says during the setup to turn off wifi isolation. I've logged into my routers configuration and the 2.4ghz network I'm using says wireless AP is on. I need to figure out how to turn it off for that network. Thanks in advance.
Re: R6400v2 how to turn off wifi isolation on network
If you turn off wireless AP, you turn off the 2.4 GHz band. What makes you think there's an isolation somewhere? The only isolation available is on the Guest network and then you can turn it on or off
Re: R6400v2 how to turn off wifi isolation on network
> Re: R6400v2 [...]
Firmware version? Connected to what?
> [...] it says during the setup to turn off wifi isolation. [...]
Is that general guidance, or a complaint about an actual problem?
> [...] the 2.4ghz network I'm using says wireless AP is on. I need to > figure out how to turn it off for that network. [...]
Unlikely. Perhaps the opposite is true. "Wireless AP" ("AP" = Access Point) refers to a wireless-network radio. Your "Dual Band" router has two of them (2.4GHz and 5GHz).
Many Internet-of-Junk devices can use only the 2.4GHz radio band. Many mobile apps which are used to configure (and manage) these IoJ devices require that the mobile device also be using that band, at least during the configuration process.
If your router uses different SSIDs for its two radios, then you should be able to tell the mobile device to use the SSID for the 2.4GHz radio. The fact that the router's 5GHz radio is also active should not matter.
If your router uses the same SSID for both of its two radios, then you might want to disable its 5GHz radio (temporarily) to force the mobile device to use the router's 2.4GHz radio.
After the IoJ device has been configured, you should be able to let the mobile device use whichever radio band you want. (So, if you had disabled the 5GHz radio, then you should be able to reenable it.)
> [...] The only isolation available is on the Guest network [...]
That should be true, unless the router's firmware is defective.
