Orbi WiFi 7 RBE973
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Re: R7000 WiFi password change not possible?

r4v3n6
Aspirant

R7000 WiFi password change not possible?

When I get to Basic - Wireless setting where I can change SSID name, WEP, WPA, WPA2 etc, there is no place for changing the password. I have R7000 with latest firmware V1.0.5.70_1.1.91. Is this a known bug? I have tested both with IE and Chrome web browsers also in case of html code errors. Any other way to change the WiFi passwords? 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 9

Accepted Solutions
ElaineM
NETGEAR Employee Retired

Re: R7000 WiFi password change not possible?

Our engineers have taken note of this and will be fixed in the next official firmware release.

Thank you!

View solution in original post

Message 9 of 9

All Replies
netwrks
Master

Re: R7000 WiFi password change not possible?

It's supposed to be under Basic>Wireless>Security Settings

Message 2 of 9
Retired_Member
Not applicable

Re: R7000 WiFi password change not possible?

you have to select a security BEFORE the option to change password is available  If "none" is selected then no password option is available.

 

If this is not the case then reset to factory defaults

Message 3 of 9
r4v3n
Tutor

Re: R7000 WiFi password change not possible?

I did choose both WPA and WPA2, but there is nothing appearing to be able to input a password. 😞

Having to reset all my configuration just to change the password seems very odd. 😞 This is one of the most basic settings of a router.

Message 4 of 9
Retired_Member
Not applicable

Re: R7000 WiFi password change not possible?

I've tried every setting I can think of and cannot recreate your problem. I'm guessing your router FW and or config is corrupt and would suggest a reset to factory defaults, do not use a saved config file. I would also reset the Browsers to default and clear their cache.

 

If same after....reload FW and use different PC to setup. If using using Genie APP Don't!

Message 5 of 9
svantiloop
Aspirant

Re: R7000 WiFi password change not possible?

I hade the same problem. It´s the language setting that is the problem.

 

I changed from "Auto" (swedish), in the uppe right corner, to English and then I had the oppertunity to change WiFi password!

 

/C

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 6 of 9
ElaineM
NETGEAR Employee Retired

Re: R7000 WiFi password change not possible?

Let me forward this to our engineering team.

Will get back to you shortly.

Message 7 of 9
r4v3n
Tutor

Re: R7000 WiFi password change not possible?

Thanks for the tip about English. I works 🙂 It works when I choose English, but fails again when moving back to Swedish (Svenska).

Can you repro this bug also with Svenska setting? (Wireless = Trådlöst)

Message 8 of 9
ElaineM
NETGEAR Employee Retired

Re: R7000 WiFi password change not possible?

Our engineers have taken note of this and will be fixed in the next official firmware release.

Thank you!

Message 9 of 9
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