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I have 2 security cameras installed on my network, but I am unable to access the feed on my phone when my phone is not on the same network. I have been informed by the camera company that this is happening because of a firewall on my router not allowing outside devices to access devices on my network. Does anyone know how I can disable the firewall for these devices? I have been searching for an answer and have come up empty.
> [...] I have been searching for an answer and have come up empty.
"searching" for what, exactly?
> [...] Does anyone know how I can disable the firewall for these > devices? [...]
A typical way is to create a port-forwarding rule. With no actual information on your "2 security cameras", it's tough to be specific. How do you deal with them on your LAN? Web browser? Some app or other?
There is no need to be so passive aggressive - it helps no one.
The type of security camera is irrelivent. I am only looking for a step by step guide to disabling the firewall so I can view these cameras when I am away from my home network, which these cameras are connected to. I have been ‘searching’ for this step by step guide online. I view the camera feeds through an app.
> There is no need to be so passive aggressive - it helps no one.
Passive? There is no need to be so stingy with useful (or required) information, either. If you insist on treating simple, relevant questions as intrusive or unimportant, then it'll be very tough to make any progress.
> The type of security camera is irrelivent. [...]
And you know this how, exactly? If you could distinguish between relevant and irrelevant in this context, then you likely wouldn't be here asking (information-free) questions like this. (And wearing out your welcome with someone who might be able to help, if given a chance.)
> [...] I am only looking for a step by step guide [...]
Please let us know if you find one.
> [...] to disabling the firewall so I can view these cameras when I am > away from my home network, which these cameras are connected to.
That's not how it works. You have a NAT router; the "firewall" is implicit in its operation. You can configure (port forwarding on) the router to allow incoming connections to any device(s) on your LAN. Sadly, however, that requires some actual information about which external ports to forward to which internal ports at which IP addresses. That is, actual information about how your (unspecified) cameras work.
> [...] I view the camera feeds through an app.
I wouldn't want you to wear yourself out with exhaustive detail, but it might help to know how this (unspecified) app identifies/locates a particular camera.
Thanks for your input. I was only looking for help - not a lecture. If you have nothing more productive to add, I will look for another individual to help me. Thank you and have a fabulous night.
> [...] I was only looking for help - not a lecture. [...]
Ok, but you seem not to understand the problem. Hence my attempt at education, hopeless as it may have been.
> [...] If you have nothing more productive to add, [...]
Without any useful information, there's little that I can do.
> [...] I will look for another individual to help me. [...]
I wish you the best of luck in your search for a psychic with IP networking knowledge.
My car won't run. I have been informed by the car dealer that my filters are defective, but I can't find them. I have been searching for an answer and have come up empty. The make and model of the vehicle are irrelevant, and I won't answer any other questions. Please help me.
With that attitude, you may need more than luck and "another individual".
The type of security camera is irrelivent. I am only looking for a step by step guide to disabling the firewall so I can view these cameras when I am away from my home network,
I'm afraid this displays a misunderstanding of how many of these things work.
Firewalls are almost certainly not a part of the story.
Just because a camera maker mutters about firewalls does not mean anything. It would not be the first time that a pig ignorant support person has got things wrong. ISPs are especially good at blaming router makers for things that turn out to be issues on their networks.
In any case, there is not much that you can do with what passes for a firewall on a Netgear router.
It really does depend on the cameras and how they need to be configured to use things like different ports on a router.
If you aren't prepared to tell people what the cameras are, there isn't much that they can do.
Look back at your first message and ask tyourself how much useful information it tells us. Is it any wonder that you canlt get sensible responses?
I assume that you have thrown the make of camera into the search engine here. Many of these issues have come up before. There may well be useful tips out there somewhere.
I would have been more than happier to give more information to the original commenter, had he not been such a troll about it. I was only seeking help. But when I am attacked straight away for my “ignorance,” you can understand why it’s difficult to be forthcoming with more information. Have a great day.
> Firewalls are almost certainly not a part of the story.
That depends on how you define "Firewalls". A NAT router intrinsically provides a type of "firewall" by blocking incoming connection attempts.
> [...] But when I am attacked straight away for my "ignorance," you can > understand why it's difficult to be forthcoming with more information.
"attacked"? "ignorance"? Where? How does an adamant refusal to provide basic, required information contribute to solving your (network) problem?
> The type of security camera is irrelivent. [...]
There's abundant evidence that you _are_ ignorant, but that's not the problem. The problem is that you're uncooperative when asked for basic, required information. Generally, ignorance is easily overcome; stubbornness (or stupidity?) is a different problem entirely, and may present an insurmountable obstacle to progress.
Hi have several issues with a bluesound WiFi speaker dropping and regaining connection repeatedly. But now a more urgent question is that the R7000 keeps dropping the internet connection, even though it looks like it is connected on the MacBook Pro menu bar (black filled inwireless symbol with correct name of internet checked). Have to reboot and then hold connection for a few minutes to a few hours. It is connect by a bridge to a Verizon quantum with WiFi disabled and worked ok for months. I'd appreciate any help. Thanks.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
