Orbi WiFi 7 RBE973
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R7000P in and put of WiFi...

clabbefriberg
Aspirant

R7000P in and put of WiFi...

I've got a R7000P Nighthawk. I has worked fine until now. I have a main house wifi on 2.4/5GHz and a guest network 2.4/5GHz and a TP Link range extender. Today there were problems connecting a Google Chromecast to the _EXT guest network, so I used a Ethernet cable from the R7000P to the range extender. Problem solved. But then I got problems with the main house 2.4/5GHz network; it connects, then hops off. Get different error messages; no internet connection, ip not resolved, limited connection. The Nighthawk app displays full internet connection all the time.

Funny note is that my Windows laptop is connected at slow wifi speed, but phones (both Android and iPhones/iPads) gets this on/off connection.

I've tried to pull the power on the router, no change. Reboot the router from the app, worked. For like 5 minutes. Tried to restart connecting devices, no change.

I found a wifi connection control setting in the Nighthawk app, turned the Guest 2.4/5Ghz WiFi off, since the setting showed cable connection on the TP Link range extender.

Right now the main house 2.4/5GHz is unavailable, "no internet access", but the Nighthawk app shows full internet connection , more than the 100/100 MBit connection I pay for and connection to my Android phone, but no working WiFi connection on that phone.

Can anyone give me some pointers on where to look/what to do?

Message 1 of 5
Kitsap
Master

Re: R7000P in and put of WiFi...


@clabbefriberg wrote:
I've got a R7000P Nighthawk. I has worked fine until now. I have a main house wifi on 2.4/5GHz and a guest network 2.4/5GHz and a TP Link range extender. Today there were problems connecting a Google Chromecast to the _EXT guest network, so I used a Ethernet cable from the R7000P to the range extender. Problem solved. But then I got problems with the main house 2.4/5GHz network; it connects, then hops off. Get different error messages; no internet connection, ip not resolved, limited connection. The Nighthawk app displays full internet connection all the time.

Funny note is that my Windows laptop is connected at slow wifi speed, but phones (both Android and iPhones/iPads) gets this on/off connection.

I've tried to pull the power on the router, no change. Reboot the router from the app, worked. For like 5 minutes. Tried to restart connecting devices, no change.

I found a wifi connection control setting in the Nighthawk app, turned the Guest 2.4/5Ghz WiFi off, since the setting showed cable connection on the TP Link range extender.

Right now the main house 2.4/5GHz is unavailable, "no internet access", but the Nighthawk app shows full internet connection , more than the 100/100 MBit connection I pay for and connection to my Android phone, but no working WiFi connection on that phone.

Can anyone give me some pointers on where to look/what to do?


A couple of basic questions first.  What is the version number of the firmware on your R7000P?  "The latest" is not a version number.

 

What is the name brand and model number of the upstream modem/ONT that supplies data to your R7000P?  Look on the nameplate label.

 

 

 

 

Message 2 of 5
clabbefriberg
Aspirant

Re: R7000P in and put of WiFi...

Well, the latest firmware is v1.3.1.64

I have no idea of the modem/converter. The speed gauge in the Nighthawk app says it's being fed with 130+MBit in both directions.
Message 3 of 5

Re: R7000P in and put of WiFi...


@clabbefriberg wrote:
Well, the latest firmware is v1.3.1.64

The latest firmware on the support pages for the R7000P is

 

R7000P Firmware Version 1.3.3.154 | Answer | NETGEAR Support

 

So you are about half a dozen updates behind the current version.

 



I have no idea of the modem/converter.

Look for a label on the thing. It should have the make and model number.

 

It  might also help if you said what this TP Link range extender is and how it connects to the router.

 

And can you explain this bit?

 

Right now the main house 2.4/5GHz is unavailable, "no internet access",

What says "unavailable"? A wifi client of some sort? Connecting to what? The router? The extender?

 

 

Message 4 of 5
FURRYe38
Guru

Re: R7000P in and put of WiFi...

Any progress on this? 


@clabbefriberg wrote:
Well, the latest firmware is v1.3.1.64

I have no idea of the modem/converter. The speed gauge in the Nighthawk app says it's being fed with 130+MBit in both directions.

 

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