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I purchased a new Nighthawk R8000 (firmware V1.0.4.46) a month ago (April 2020) and I consistently have devices (iPhone, iPad, etc) that keep dropping their connections to the router. The internet is definitely working because other devices that are connected to the router have no issues. Also, when the connection is dropped on a device, I have to enter the network password multiple times (sometimes 10 or more time) to get the connection to work again. Sometimes I even have to forget the network and/or restart my device for the connection to work. Other than the connection issues, the router is working great. Please help.
I just installed the recommended firmware this morning. I'll report back in a few days when there's enough time to see if the problem has been resolved.
Try installing version 1.0.4.28 of the firmware. Afterwards (once its fully rebooted), factory reset the router and manually install it. Don't install from a backup. Also, disable auto update.
I have similar problems with my ac1900 / c7100v dropped password table, mismatched ip's private ip assignment internally, .. Looked for updates / patches . Reply is from netgear is non available. I want to setup acl list but afraid of waist of time
Some people love smart connect for the single ssid function. Others prefer them seperate so they can assign which band devices connect to. its all personal preference.
@MTWOODLAND please start your own thread. Your device isn't the same.
Thanks for some response , I have started a new conversation, so far no response, was cruising the chats and came across yours and possible general answers might be helpful...
Hi, keen to learn if the firmware update resolves this for you, I've been having the same issue for a few weeks now. I believe it's being caused by iDevices in the house, although haven't conclusively proven this as yet. Please post back once you do the update so I can try the same. Thanks.
I just installed the recommended firmware this morning. I'll report back in a few days when there's enough time to see if the problem has been resolved.
Generalizing in the protocol DHCP, there was mention of idevices with connectivity issues, my iPhone 6 having problems with " handshakes" / request and acknowledge from router which causes a address assignment of 0.0.0.0 . Meaning the host does not recognize device, that being said I'm not sure if IPv6 link local fe80::: takes over. ? Any CCNA folks out there want comment / add / correct ??
As an update, we still have some dropped connections needing multple password entries, but not as much as before the firmware update. It's not a total solution, but at least its better than before.
Passwords could be just save option on either end, specially if it's only one / two of your nine thousand devices. check Cache settings / remember passwords / etc.
