Hi, I need help in setting up my R8000 router with a BT hub after we have just had installed FFTH. The Bt engineer has connected the Fibre to one of my 4 ethernet connections on the BT hub, and enabled a passthrough on the hub
I have then connected the R8000 to the BT hub via ethernet, but where do I connect it to , the yellow or black ports on the R8000. I have tried the yellow one and I get a solid amber light on display for internet - so that isn't working
I cant connect to the R8000 via the app to allow me to set up the PPPoE which I then think would allow me to connect the Black BT port to the Black R8000 port, but I cannot get the app to complete this
The BT Hub is working as expected, and I have other ports connected to PC / BT whole home discs, which is what I want to remove and replace with the R8000
Been at this for 2 days and cannot fathom the connections out, do I need to alter any other settings
Has to be the Yellow WAN port in back of the R8000.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Be sure to restart your network in this sequence: Turn off and unplug modem. Turn off router and computers. Plug in and turn on modem. Wait 2 minutes for it to connect. Turn on the router and wait 2 minutes for it to connect. Turn on computers and rest of network.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Try the R8000 in AP mode with out IP Pass thru on the ISP router.
HI FURRYe38, I have tried the set up as you have suggested, but I still get an orange light on theR8000 unit for internet connection, so I don't believe I have a live internet connection, the light occasionally flickers like its trying to make a connection but nothing happens
