Orbi WiFi 7 RBE973
Reply

R9000 not allowing some wired devices to connect

hgpilot55
Star

R9000 not allowing some wired devices to connect

My R9000 has been working great for months but over the last 2 days all of my Sonos devices (all hard wired to the network) have stopped working.  Nothing about my configuration has changed - no R9000 firmware updates - these devices have all stopped working.  They show up under the Netgear Admin Portal / Advanced / Security / Access Control list of "allowed devices not currently connected to the network" - yet none of them are connected.  I removed all of them from this list and then unplugged / restarted each device  - they slowly start appreaing on this "not connected" list which tells me the R9000 gives them a DHCP address but for some reason they aren't connecting.  They are the only devices that aren't connected - all other wired devices work.  Maybe this is a Sonos thing?

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 3

Accepted Solutions
JamesGL
Master

Re: R9000 not allowing some wired devices to connect

Hi hgpilot55,

 

If you change ports will it show the same problem?

Try disabling the access control first if it will work.

View solution in original post

Message 2 of 3

All Replies
JamesGL
Master

Re: R9000 not allowing some wired devices to connect

Hi hgpilot55,

 

If you change ports will it show the same problem?

Try disabling the access control first if it will work.

Message 2 of 3
JamesGL
Master

Re: R9000 not allowing some wired devices to connect

Hi hgpilot55,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 2318 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series