As we know, Netgear has released a patch to repair the Circle Access.
The RS400 firmware version is RS400-V1.5.1.0_10.0.54.chk
The problem I am having is that the firmware won't update . While it goes through all the actions, the net of the update is that the router remains at the previous version (V1.5.0.54_10.0.48).
Is there some undocumented way to apply the security release.
BTW, the built in firmware check also does not work - even when I use the CHECK button.
Is this unique problem, should I be calling for a warranty replacement?
The problem I am having is that the firmware won't update . While it goes through all the actions, the net of the update is that the router remains at the previous version (V1.5.0.54_10.0.48).
I did manually apply the update - but after going through the process, the firmware was NOT applied. While the process took the time and rebooted, the router remained at the previous version. Does not make sense. I used the Netgear sourced *.chk file.
I did manually apply the update - but after going through the process, the firmware was NOT applied. While the process took the time and rebooted, the router remained at the previous version. Does not make sense. I used the Netgear sourced *.chk file.
This has happened in the past. Heaven only knows why. Netgear doesn't feel the need to enlighten us.
One thing that has helped with firmware issues in the past has been to reset the device before applying the manual update.
You could save the device's settings before you do this. You can then restore them after the update.
No guarantees, but nothing lost.
You might also like to report this in the section where they support Circle.
Resetting the router before updating the firmware worked. The "check for updates" never worked.
Now with the latest release - the Router web service to access the router works only once or twice - then it times out for all access. I have to reset the router each time. This has to be the worst router product I have ever used.
I guess I will keep trying - maybe downgrade the FW.
