Orbi WiFi 7 RBE973
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Re: R8000p can't update firmware

Re: R8000p can't update firmware

I had this problem back in Feb 2021 and it was "solved" by Netgear sending me a new (actually, a refurb) router. During the whole, painful process, I was told I would have to pay for support in order to get it fixed (since I was past the initial, 90-day free support period). I told Netgear via phone and email that I was not going to pay a ransom to them to fix a problem with their product. That's when they replaced the router.

 

The router has been on firmware v1.4.1.68_1.3.28 since then (Feb 21). I see that there have been several firmware updates since then but I have been very reluctant to attempt another update. Does anyone have any experience with updating to any of the more recent firmware versions? Can it be done? Does it work?

Thanks.

Message 1 of 7

Re: R8000P - most stable firmware?

I have been running 1.4.1.68_1.3.28 since Feb 2021 and I have not had any issues. There have been  a few updates since then but I have been reluctant to install any of the new firmware updates, having been burned by Netgear in the past. 

The new updates are: 

v1.4.2.84

v1.4.3.88

v1.4.4.94

 

Has anyone had any luck updating to any one of these versions? Are any of them stable?

 

Thanks.

 

Message 2 of 7
FURRYe38
Guru

Re: R8000p can't update firmware

For this issue:

https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/R8000P-Advanced-Setup-Lan-Setup-Addres...

 

NG gave users a beta which is version v.1.4.4.95 that resolved and fixed the IP address reservation bug found by users with the R7960P and R8000P routers. This was a big issue for the R####P series of routers. 

 

Was sent to many users that responded back confirming it fixed the issue on there routers.

 

Though most of these users had most likely had the v.94 version loaded so there routers had already been on most current FW version for the time and had not posted having problems getting there routers past a older FW version or updated. 

Message 3 of 7

Re: R8000p can't update firmware

Thanks, @FURRYe38 . 

Question: Is it safe to upgrade directly from v1.4.1.68 to v1.4.4.94 or do I need so sneak up on it by upgrading to one or more intermediate versions?

Message 4 of 7
FURRYe38
Guru

Re: R8000p can't update firmware

Seems the other have had issued prior to what you have loaded currently. v.50 seem to be one version users have tried to applied and failed. There's were on older versions. So you could try the next FW version up or try going directly to v.94. 
There is a beta as well. 

Message 5 of 7

Re: R8000p can't update firmware

FYI, I tried upgrading directly from v1.4.1.68 to v1.4.4.94 by manually uploading a file from my laptop. It didn’t work. So I upgraded one step at a time (again, manually from my laptop) from v1.4.1.68 to v1.4.2.84 to v1.4.3.88 to v1.4.4.94. That worked fine.

Message 6 of 7
FURRYe38
Guru

Re: R8000p can't update firmware

Seems that one of those intermediate versions is needed. Glad you got it updated. 

Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

Message 7 of 7
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