Reset password and user name on www.routerligin.net
I purchased a Netgear R8000 router that was used. I was able to register it wtih Netgear and I want to see if I need to upgrade the firmware. I go to www.routerlogin.net and found the default user name and password do not work. I've clocked the cancel button and placed the serial number to try to get on but the previous owner set their answers to the security questions, which I don't know the answers to and they no longe live here.
If there a way I can reset www.routerlogin.net back to default so I can proceed with checking/updating the firmware?
As far as logging in to the router and changing the SSID etc as well as registering the router under my name and setting up my own profile/account, I was able to do this. I just need to reset www.routerlogin.net. Thank you for your help!
Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual (at least). Read. Look for "Reset" and/or "Factory Settings". Further reading might not hurt, either.
Re: Reset password and user name on www.routerligin.net
ANTINODE... when I first read your hideous comment I just chocked your mentality up to being a dim lightbulb. I do not appreciate that language used and would appreciate it if you would simply refrain from making such rude and vulgar comments. You see, my grandson was sitting on my lap when I opened up your reply. Thank much for subjecting him to your rude and distasteful comment.
Re: Reset password and user name on www.routerligin.net
Thank you for your reply... I have reset the router but it won't reset, http://www.routerlogin.net/. The former owner set their log in at the website and I can't get in touch with the former owners.
Re: Reset password and user name on www.routerligin.net
@Sarge34 wrote: The former owner set their log in at the website and I can't get in touch with the former owners.
That does not make sense. There is no "website" where anyone can set a passwords. So the previous owners won't have done anything that you cannot reverse with a reset.
It is a mistake, and confusing, to think of www.routerlogin.net as a "website". It is actually just a way into the browser graphical user interface (GUI) for your router. It goes nowhere near the internet. You can even use it without having a connection to the outside world.
As @microchip8 says, the reset button should get you back to square one. If that doesn't work for you, we need more details of what you are doing and where things go wrong.
Re: Reset password and user name on www.routerligin.net
You are so correct. It is very confusing and makes no sense. I'm confused what you are trying to say as I can't make sense out of it. YOu wrote, "There is no "website" where anyone can set a passwords" I'm not sure what you mean when you say "where anyone can set a passwords" What are you talking about when you say "passwords" as in plural? Are there supposed to be more places to enter them? You also typed, "So the previous owners won't have done anything that you cannot reverse with a reset." What do you mean previous owners won't have done? Please clarify. Thank you for responding.
You are so correct. It is very confusing and makes no sense.
I'm sorry about that, but there are some things that take a bit of understanding. Eventually, you have to do some homework and not expect people to explain things over and over again.
Did you try the advice that @microchip8 suggested? That would be a good place to start.
YOu wrote, "There is no "website" where anyone can set a passwords" I'm not sure what you mean when you say "where anyone can set a passwords"
It means what it says.
You seem to think that there is a website somewhere that the previous owners have created some passwords. There isn't. The rest follows. If there is no site on the world wide web, there is nowhere out there to reset passwords. You do that by following the advice from @microchip8
Have you done the basics? Visit the support pages:
What are you talking about when you say "passwords" as in plural?
Netgear makes life interesting by having all manner of passwords. There is the one into the router's controls, then there are those to get into the router's wifi, and then there any that you use to get into this Community and/or MyNetgear.
Different passwords pop up at different times, depending on how you connect to the device and where you are trying to access from, your local network or somewhere else on the Internet. (Previously known as Remote Access, that's now called Anywhere Access.)
If you are talking about access to the browser's graphical user interface (GUI), the router's controls, these are on the label for your device, along with the default wifi login details. The username is fixed at admin. The default password is password.
If you are trying to use the "password recovery" option, there is a bug in Netgear's implementation of password recovery on some devices. You can get locked into a closed loop.
If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process. If you haven't already given the thing your personal answers, they are not in its memory and it has no way of knowing if they are correct.
If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. (See above.) Then either disable password recovery (check the manual for your device) or provide some answers to those questions.
Re: Reset password and user name on www.routerligin.net
Instead of routerlogin.net you can use http://192.168.1.1 - it's the same thing and will take you to the Web UI of the router. If that doesn't work because the router is using a different address (as is the case if it's connected to another router/gateway) you can try http://10.0.0.1
routerlogin.net is not really a "site". It's just an URL used to login into the Web UI of the router.
Also, a reset is done with the button at the back while the router is powered on. As I mentioned, hold the reset for more than 5 seconds then release. That will restore all settings to their defaults and you should be able to login at one of the above addresses using the default password/username
