Router kicks everyone off every time a new device joins
So yeah, every time a device joins our wifi network, it causes all currently-connected devices, as well as the one trying to join, to be kicked off the internet. This lasts a few minutes, and then connection is restored. Still, this is a big nuisance.
Other info: We're on AT&T fiber, so the Nighthawk router comes after an Arris BGW210-700 in passthru mode, and with its wifi turned off. Yes, I am on the current firmware (1.3.3.142).
Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Re: Router kicks everyone off every time a new device joins
Does it happen with both wired and wireless?
Does the Internet LED on top of the router change color when this happens?
Does the modem in router with with wifi running and the R7000P turned OFF exhibit same thing if you connect everything to the ISP modem?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
Is Armor enabled?
Has a factory reset and setup from scratch been performed since last FW update?
Re: Router kicks everyone off every time a new device joins
Does it happen with both wired and wireless?
No.
Does the Internet LED on top of the router change color when this happens?
No.
Does the modem in router with with wifi running and the R7000P turned OFF exhibit same thing if you connect everything to the ISP modem?
Don't know.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
I'll try this.
Any Wifi Neighbors near by? If so, how many?
There are, but again, I noticed this only happens when a device (like a laptop) that's accessed our network before tries to access it again, as in after you first turn it on.
Is Armor enabled?
It WAS for an accidental trial period, but now it's off again.
Has a factory reset and setup from scratch been performed since last FW update?
Re: Router kicks everyone off every time a new device joins
And what do you mean by trying AUTO and 48 on the 5GHz network? How do I do both? Or did you mean AUTO on the 2.4 and 48 on the 5? I am noticing I get a warning that says they recommend btw 149-161 for "best wireless performance".
Re: Router kicks everyone off every time a new device joins
So turning the att's wifi off doesn't put it in passthrough. and I've seen posts with that gateway not functioning properly in passthrough mode. Its not the greatest coded ISP supplied device I've seen.
Have you tried simply leaving it in router mode, disable its wifi, and run the netgear in access point mode?
Re: Router kicks everyone off every time a new device joins
Man, this is what I hate about multiple devices. I remember going through all this initially, and my current setup was what the Netgear folks said I needed to do (Netgear in router mode etc). I fear I'll just screw everything up more if I start making changes, but oh well.
Re: Router kicks everyone off every time a new device joins
Now I'm all confused as to waht recommendations are for the Arris unit, and which are for the Netgear! Can one of you lay out for me how each needs to be set up? From waht I gather, it SEEMS...
The Arris needs to either have PASSTHRU turned off altogether, or be in "default server" mode, and of course with its wifi radio turned off. The Netgear needs to be in Acces Point mode.
Re: Router kicks everyone off every time a new device joins
When I choose "default server" it then gives me a dropdown to pick which one. It looks like a list of all my devices attached to the network. So now what?
Re: Router kicks everyone off every time a new device joins
And from the description of ROUTER and AP MODE, it doesn't sound like I'd want to switch to AP mode...
In router mode, your NETGEAR device functions normally and all of the router’s features are available. Some popular features can only be used in router mode, including the following:
Guest network
The ability to block specific websites
VPN Service
Remote Management
In access point (AP) mode, your NETGEAR router acts as a gateway for other devices to connect to. Setting up your NETGEAR router in AP mode extends the existing WiFi of your ISP-provided hardware.
