Shut off by customer service

[Lindacarter719]

My pc was locked out by customer service & wifi box disable due to not wanting to give up my personal finance info

[FURRYe38]

Huh? 

What NG product are you referring too? 

[plemans]

netgear isn't going to lock your stuff. 

I'm betting you tried to get customer service and got a scam/con site that locked it and are wanting you to buy a firewall/virus software.