Trouble logging into admin tool for R6900v2

[jwbaker]

Hi,

I have an R6900v2 router and I'm having trouble logging into this router.

The password I have written down isn't working and neither does the password written on the router.

After a few failed login attempts, the screen allows me to enter the router's serial number.   I entered the serial number, but the device could not be found.

I did register the router on the netgear site.

Any suggestions?

Thank you,

John

[jwbaker]

I must have entered the serial number incorrectly.

This time I copy/pasted the serial number from the registration page and this time the number was accepted.

[plemans]

So you got it working? Just checking. If so, please mark it solved. Otherwise we can try to get it working