Troubleshooting Intermittent Connectivity Issues with Netgear Router
Hello Netgear Community,
I've been experiencing intermittent connectivity issues with my Netgear router, and I'm seeking some guidance on troubleshooting and resolving this issue.
The problem occurs sporadically, with devices intermittently losing connection to the internet or experiencing slow speeds. I've tried rebooting the router, checking for firmware updates, and adjusting the placement of the router, but the issue persists.
I'm wondering if anyone else has encountered similar problems and if so, what steps did you take to troubleshoot and resolve them? Are there specific settings or configurations that I should check or adjust? Any advice or insights would be greatly appreciated.
Re: Troubleshooting Intermittent Connectivity Issues with Netgear Router
The usual boilerplate questions to eliminate some of the more common issues that crop up here.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware with an app or in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
