Orbi WiFi 7 RBE973
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XR1000 Connection status disconnected

roos5
Guide

XR1000 Connection status disconnected

Hello team,

 

I got my new XR1000, so far I’m loving it, after the initial setup I realize that my connection status sows “ disconnected” but I do have internet connection, still there somethings that are not working properly: 

1- Ping heatmap  is not working properly, I get more Ping failed that successful.

2- Upnp check mark doesn’t stay checked, portmap table is empty most of the time.

3- internet speed test are very inconsistent in my devices ( Mac, cell phone, Xbox, etc), difference is very noticeable.  However results are more consistent in “Connection benchmark” within the router.

im not sure if  these listed issues are being caused by the connection status issue, but this never happened to me with my XR500. 
 

ive done 2 factory reset so far but no luck.  My ISP router is in bridge mode, I only have my XR1000 connected to it. 

Model: XR700|Nighthawk Pro Gaming Router
Message 1 of 3
plemans
Guru

Re: XR1000 Connection status disconnected

what isp router do you have? Some of them don't function properly in bridge mode. 

Try putting it back in router mode and putting the netgear's IP address into its DMZ. 

Message 2 of 3
FURRYe38
Guru

Re: XR1000 Connection status disconnected

Please visit and post about this over in the NH Gaming router forum:

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-rout...

 

Thank you. 


@roos5 wrote:

Hello team,

 

I got my new XR1000, so far I’m loving it, after the initial setup I realize that my connection status sows “ disconnected” but I do have internet connection, still there somethings that are not working properly: 

1- Ping heatmap  is not working properly, I get more Ping failed that successful.

2- Upnp check mark doesn’t stay checked, portmap table is empty most of the time.

3- internet speed test are very inconsistent in my devices ( Mac, cell phone, Xbox, etc), difference is very noticeable.  However results are more consistent in “Connection benchmark” within the router.

im not sure if  these listed issues are being caused by the connection status issue, but this never happened to me with my XR500. 
 

ive done 2 factory reset so far but no luck.  My ISP router is in bridge mode, I only have my XR1000 connected to it. 


 

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